![Backbase](https://media.trabajo.org/img/noimg.jpg)
Junior System Engineer
1 tydzień temu
Join the banking revolution As a Junior System Engineer in our Backbase-as-a-Service support team, you will be responsible for providing technical assistance and support to customers, ensuring the seamless operation of our SaaS products. This role involves troubleshooting, ticket resolution and effective communication with clients to enhance their overall experience. This is a great learning opportunity for engineers starting in the field of DevOps.
We offer the possibility of working hybrid-at least twice a week you will be working form the office in Kraków.
What you'll do ●Provide prompt and professional responses to tickets escalated from front line support teams.
●Analyze and diagnose technical issues efficiently, employing available resources and documentation, including new Azure installations, answering questions about networking, VPN, and Kubernetes.
●Escalate complex problems to senior support engineers or development teams when necessary, and cooperate with them.
●Contribute to the development and maintenance of customer-facing technical documentation and knowledge base articles.
●Given and receive feedback during regular ticket review sessions.
Participate in occasional customer calls.
●You will grow into a technical subject matter expert for Backbase SaaS solutions.
We offer a great starting position with enormous learning opportunities that are a great way to further your career.
We use a ticketing system to manage issues and communicate with customers. Note that this is not an IT desktop support role.
Who you are We are looking for a colleague who has affinity with technical topics, is eager to learn and importantly, is a team player.
●You are highly customer-focused on delivering a great customer experience in our B2B company, whether they are technical or non-technical.
●You can clearly and concisely communicate in English, both written and verbally.
●You have a high interest in DevOps and infrastructure as code - and are eager to learn.
●You are self-driven and know how to methodically troubleshoot a problem.
●You have work experience as a software engineer.
●Some experience with bash and a version control system is required (we use Git).
●You don’t easily buckle under stress and know when to ask your peers for help. We have a great team of peers, SMEs and managers who are happy to support you.
●It’s a plus if you have hands-on experience in supporting SaaS applications on Microsoft Azure or alternatively, AWS.
●It helps if you are familiar with Linux, Kubernetes and Terraform.
-
Junior QA engineer @ StatusHub
3 dni temu
Krakow, Polska StatusHub Pełny etatPoszukujemy Junior QA engineer do zespołu 3 developerów do testowania aplikacji SaaS. Praca będzie się składała częściowo z testów manualnych a częściowo z automatyzacji testów. Obecnie nie ma innego QA w zespole toteż samodzielność jest bardzo ważna ale nie oznacza, że pozostanie się pozostawionym samemu sobie. Szukamy osób chętnych do...
-
Software Engineer @ Cisco System
3 dni temu
Krakow, Polska Cisco System Pełny etatWho You will work with: This is an excellent opportunity to join Cisco's fastest growing product in DSE Routing group that champions new methodologies for scalable software solutions that are driving the future of the internet. You will be part of a phenomenal team of engineers with a diverse set of experience and knowledge in System programming, Network...
-
Senior Software Engineer @ Cisco System
3 dni temu
Krakow, Polska Cisco System Pełny etatWho You will work with: This is an excellent opportunity to join Cisco's fastest growing product in DSE Routing group that champions new methodologies for scalable software solutions that are driving the future of the internet. You will be part of a phenomenal team of engineers with a diverse set of experience and knowledge in System programming, Network...
-
(sr.) Software Engineer @ Cisco System
3 dni temu
Krakow, Polska Cisco System Pełny etatWho You will work with: This is an excellent opportunity to join Cisco's fastest growing product in DSE Routing group that champions new methodologies and creates scalable software solutions. We are looking for multiple experienced Software Engineers who can strive in a dynamic start up like environment, work with an expert and diverse team, participate in...
-
Junior Full Stack Engineer
1 miesiąc temu
Krakow, Polska INK SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etattechnologies-expected : HTML CSS Python Java Node.js Git technologies-optional : React.js Angular about-project : INK Solutions is a premier software development company dedicated to empowering businesses with innovative digital solutions. We specialize in creating custom software applications that streamline operations, enhance customer engagement, and...
-
Junior Full Stack Engineer
2 tygodni temu
Krakow, Polska INK SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etattechnologies-expected :HTMLCSSPythonJavaGittechnologies-optional :Angularabout-project :INK Solutions is a premier software development company dedicated to empowering businesses with innovative digital solutions. We specialize in creating custom software applications that streamline operations, enhance customer engagement, and drive growth. We are currently...
-
Junior System Administrator with German
4 dni temu
Krakow, Polska ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatJunior System Administrator with German Miejsce pracy: Kraków Technologies we use Expected Active Directory Operating system Windows Your responsibilities Maintain and oversee Azure environments, including virtual machines and network configurations. Deliver effective technical support to German-speaking clients, swiftly resolving IT issues. Manage...
-
Junior System Administrator with Spanish
4 dni temu
Krakow, Polska ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatJunior System Administrator with Spanish Miejsce pracy: Kraków Technologies we use Expected Active Directory Operating system Windows Your responsibilities Maintain and oversee Azure environments, including virtual machines and network configurations. Deliver effective technical support to Spanish-speaking clients, swiftly resolving IT issues. Manage...
-
Junior System Administrator with Portuguese
4 dni temu
Krakow, Polska ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatJunior System Administrator with Portuguese Miejsce pracy: Kraków Technologies we use Expected Active Directory Operating system Windows Your responsibilities Maintain and oversee Azure environments, including virtual machines and network configurations. Deliver effective technical support to Portuguese-speaking clients, swiftly resolving IT...
-
Network/ System Engineer
7 dni temu
Krakow, Polska CPL Jobs . Pełny etatNetwork/ System Engineer (cybersecurity) Miejsce pracy: Kraków Rekrutujemy dla naszego Klienta, międzynarodowej firmy, poszukujemy odpowiednich osób na stanowisko: Network/ System Engineer. Twój zakres obowiązków wsparcie techniczne dla klientów odpowiadanie na zapytania klientów zadane w formie ticketów rozwiązywanie problemów, usuwanie...
-
Video Engineer System Administrator @
2 tygodni temu
Krakow, Polska Enjoy Gaming Pełny etatEnjoyGaming is a gambling studio, we are creating new products in Live casino games. And we are partners with large companies in the gambling industry.Video Engineer (System Administrator) — Krakow Benefits:Competitive salary fixed in USD with yearly performance reviews;Private Entrepreneur formalizationFull taxation coverage from the company's...
-
ServiceMax System Administrator Junior
2 tygodni temu
Krakow, Polska PerkinElmer Polska Sp. z o.o. Pełny etatServiceMax System Administrator Junior - EMEA Miejsce pracy: Kraków Technologies we use Expected SalesforceServiceMaxAbout the project We are hiring a Salesforce/ServiceMax System Administrator who will be responsible for the ongoing support for ServiceMax users at PerkinElmer.Successful candidate will work across the business to ensure successful...
-
Senior System Specification Engineer
4 dni temu
Krakow, Polska Nokia Pełny etatWe are seeking a Senior System Specification Engineer to join our team at Nokia. In this role, you will be responsible for analyzing and solving complex engineering problems in the radio technologies area, creating and reviewing requirements for functional, design, and interface specifications based on system and hardware specifications, and collaborating...
-
Video Engineer System Administrator @ Enjoy Gaming
4 tygodni temu
Krakow, Polska Enjoy Gaming Pełny etatEnjoyGaming is a gambling studio, we are creating new products in Live casino games. And we are partners with large companies in the gambling industry. Video Engineer (System Administrator) — Krakow Benefits: Competitive salary fixed in USD with yearly performance reviews; Private Entrepreneur formalization Full taxation coverage from the company’s...
-
Backend Engineer
1 tydzień temu
Krakow, Polska Avenga Pełny etatOur banking services are built as Distributed Microservices (Java) with Kafka as the messaging backbone in a CQRS Event Sourced architecture. Our Platform is hosted in Kubernetes in AWS. We use a gitops (pull-based) deployment model where everything-is-code and our infrastructure is immutable. We have built our platform with cloud portability in mind and...
-
Principal Engineer
2 tygodni temu
Krakow, Polska GPC GLOBAL TECHNOLOGY CENTER Pełny etattechnologies-expected :Pythonabout-project :Join our cutting-edge Generative AI Innovation Hub as a Principal Engineer and become a pivotal part of a team dedicated to reshaping the boundaries of technology. We are seeking a visionary and highly experienced engineer who is passionate about leveraging generative AI to create transformative solutions. This...
-
Senior Database Reliability Engineer
3 dni temu
Krakow, Polska ActiveCampaign Pełny etatActiveCampaign is seeking a Senior Database Engineer to lead the design, implementation, and optimization of our database systems. In this role, you will play a key role in architecting scalable and high-performance database solutions to support our growing data infrastructure needs. You will collaborate with cross-functional teams to ensure our database...
-
Senior Back-End Engineer
4 tygodni temu
Krakow, Polska TransferGo Pełny etatThe E2E Operations team’s goal is to make our back-office team’s daily life as smooth as possible by reducing the amount of manual work and unnecessary human interaction, and ensuring that the systems they use run flawlessly. We’re now looking for a talented Senior Back-End Engineer to join us. Here’s what you’ll be doing as a Senior Back-End...
-
Senior QA Engineer
5 dni temu
Krakow, Polska Backbase Pełny etatSenior QA Engineer at Backbase Krakow (hybrid work - 2 days from the office per week) Midl level is also possible The Job in short As a QA Engineer in the Customer Success department, you are responsible for ensuring a top-notch quality of the product. Together with a cross-functional team, you integrate our products seamlessly and on time. Having a good...
-
Principal Engineer
2 tygodni temu
Krakow, Polska GPC GLOBAL TECHNOLOGY CENTER Pełny etatExpected, PythonAbout the project, Join our cutting-edge Generative AI Innovation Hub as a Principal Engineer and become a pivotal part of a team dedicated to reshaping the boundaries of technology. We are seeking a visionary and highly experienced engineer who is passionate about leveraging generative AI to create transformative solutions. This role offers...