Associate Data

2 tygodni temu

Kraków, Lesser Poland Zendesk Pełny etat
Job Description

Zendesk is looking for a hardworking data annotator to support the research and development efforts of our Machine Learning group. This is a part time (20h) 6 months contract. The candidate should have excellent English domain and communication skills, and will be responsible to categorize our data and to provide feedback to our team, having a crucial contribution in the improvement of our software.

What you'll be doing
  • Analyse and categorization of customer service data
  • Sharing knowledge and questions with the team, contributing to a more efficient team and a better work environment
  • Contributing to the categorization process, suggesting improvements
What you bring to the role
  • English reading proficiency
  • Friendly, positive attitude, exceptional interpersonal and communication skills
  • Willingness to learn and collaborate with the team
Preferred requirements
  • Experience in a customer service environment
  • Domain of other languages such as Portuguese, French, German or Spanish
  • Some understanding of how supervised learning algorithms work
  • Willingness to learn and grow in a collaborative environment

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The Poland annualized base salary range for this position is zł80,000.00-zł120, Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

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