Customer Service Advisor with Brazilian Portuguese

2 tygodni temu


Kraków, Lesser Poland Cyclad Pełny etat

Customer Service Advisor with Brazilian Portuguese

Published on:

Our customer is the leader in consulting, technology services and digital transformation. Currently we\'re looking for an Customer Service Advisor with Brazilian Portuguese. We don\'t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

Project information:

  • Location: Kraków or Katowice/hybrid model of working (up to 6 visits in the office per month)
  • Type of employment: long-term contract of employment

Responsibilities:

  • Answering phone calls from customers and responding to their queries
  • Resolving requests and incidents
  • Performing troubleshooting activities
  • Cooperating with 2nd line of IT Support team
  • Very good knowledge of English and Brazilian Portuguese
  • Willingness to take first steps in IT
  • Can-do-it and problem-solving attitude
  • The ability to cooperate with a team

We offer:

  • Full-time job agreement based on employment contract
  • Private medical care
  • Life insurance
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more)
  • Access to several learning platforms (Coursera, Pluralsight, etc.)

We proudly deliver to the leaders across industries.

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