Technology Specialist

2 tygodni temu

Kraków, Lesser Poland Heineken Pełny etat
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-)

Your responsibilities would include:

  • Collaborating with the Product Owner, Product Team and Stakeholders: gathering,
analyzing, prioritization, and documenting requirements.

  • Translating business needs into units of work: Defining and owning the value definition of
Stories and translating stakeholders' business needs into deliverable units of work: product
backlogs, epics, features, US, POC, and use cases. Completing the user stories with
Acceptance Criteria.

  • Close collaboration with the Chapter Lead BA
  • Facilitating multi-directional communication and collaboration: Ensuring clear communication and collaboration across Stakeholders and Product Teams (Product Owners, Developers, DevOps, Tech Leads, Architects, Key Users, and Partners)
  • Managing technical debt and maintaining the consistency and quality of the overall solution.
  • Assisting/providing in testing and quality assurance processes.
  • Keeping up with industry trends and architecture best practices and evaluating their applicability and adhering to HEINEKEN standards and best practices: (i.e., Quality, Compliance).
  • Identifying process and technology improvements opportunities with direct business impact.
  • Analyzing and optimizing business processes to ensure efficiency and effectiveness.
  • Seeking and implementing best practices, developing skills within the teams, and being an active member of the BA community within the organization.
  • Demonstrating respect and adaptability to the uniqueness of others while working in a multicultural environment.

You are a good candidate if you have:

  • At least 3+ years of relevant (global) experience in a similar position.
  • Experience defining requirements and deploying Commerce IT solutions across multiple
markets, in the e-commerce areas.

  • Experience in stakeholder management.
  • Experience in User Acceptance Testing (UAT) and System Integration Testing (SIT).
  • Experience working in a deadline-driven environment with rapid release cycles.
  • Experience with Agile Scrum way of working.
  • Proven ability to manage and thrive in complex, multi-threaded projects that require a high
degree of coordination and adaptability.

Knowledge:

  • Good knowledge of business processes and functionalities in the Commerce area (e.g., e-commerce B2B/B2C, Sales, Distribution, etc.), including daily e-commerce operations with a user experience-focused approach.
  • Understanding of the software development life cycle.
  • Relevant knowledge of integration technologies (APIs, Dell Boomi, Solace, etc.)
  • Good knowledge of MySQL or another database and querying language.
  • Familiarity with at least one major cloud platform: Azure, AWS, or GCP and CRM system.
  • Familiarity with at least one e-commerce platform.
  • Certification in business analytics and IT technologies would be beneficial.

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