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Support Analyst for Google Ad Manager with German and English
4 miesięcy temu
technologies-expected :
HTML
CSS
technologies-optional :
JavaScript
responsibilities :
Provide technical support via email and chat
Troubleshoot and resolve ad serving, reporting and creative issues
Provide guidance and consultative technical expertise to publisher customers
Serve as point of contact for internal projects led by our escalation management team to improve client experience and operational effectiveness
Escalate violations of client policies using internal tools
Maintain a high level of quality in each case
Achieve daily / weekly / quarterly productivity deliverables
requirements-expected :
C1 language level on German and English
Ability to troubleshoot technical issues and communicate complex topics simply to a non-technical audience
Analytical skills, technically minded and highly detail oriented.
Good knowledge in
HTML and
CSS, basic knowledge of JavaScript is a plus
Willingness to work with hybrid (3 days office)
offered :
Life insurance
Private healthcare
MultiSport Card
Clear career path in a growing multinational organization
benefits :
sharing the costs of sports activities
private medical care
life insurance
