HR SERVICES SUPPORT with GERMAN

1 miesiąc temu


KRAKOW, Polska TE Connectivity Pełny etat
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc. 

Daily responsibilities:

Your key responsibilities will include, but are not limited to the following:

  • Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.
  • Completing transactions in accordance with desk top procedures and local policy
  • Achieving daily/weekly/monthly targets for productivity, quality, and customer experience
  • Participating in daily Go meetings to ensure team collectively on track with queue management.
  • Focused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity.
  • Complete all transactions to the highest standard.
  • Adhere to quality monitoring process to prevent processing errors.
  • Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors.
  • Peer review of team work to prevent errors across the team.
  • Gain a deep understanding of the customer base.
  • Form strong relationships with mangers/ee’s/local HR teams to become a trusted partner for the business.
  • Process transactions efficiently and correctly to enable the business to operate.
Your background:
  • Educated to degree level with emphasis in HR or Business or other related discipline
  • Strong customer service orientation
  • 2+ years HR experience / Customer Service / Operations
  • Strong professional and HR operational knowledge
  • Strong team player with a passion for working in a fast-paced Global HR team
  • Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust
  • Delivers results meets customer needs, manages execution, in a high volume, fast paced environment
  • Proficient English and very good German
  • Proficient computer skills - good knowledge of the MS Office package.
Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
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