Enterprise Supply Planning

2 tygodni temu

Warszawa, Mazovia, Polska Blue Yonder Pełny etat

Technologies

  • Expected: Oracle SQL
  • Optional: Windows Server, Linux, Microsoft Azure, Enterprise Supply Planning, APS (Advanced Planning System)

About the Project

If you have an interest in manufacturing, production, or Enterprise Supply Planning, keep reading this job opportunity till the end. As a Manufacturing Support Engineer, you will be part of the Customer Success team, utilizing deep knowledge of Blue Yonder Supply Chain applications to assist users in resolving functional and technical software issues.

On a daily basis, you will collaborate with major manufacturers globally, aiding them in enhancing the value they bring to their companies. The Support team currently consists of 300+ members worldwide across North America, Europe, India/LATAM (COE), and APAC, with anticipated rapid growth.

Responsibilities

  • Triage and resolve customer/internal cases related to Blue Yonder Supply Chain applications.
  • Provide exceptional customer support to strategic BY customers with a proactive and innovative approach.
  • Communicate effectively with customers, internal BY teams, and external parties.
  • Display professionalism and empathy in all interactions.
  • Show relentless customer focus and promote innovation through teamwork.
  • Develop expertise in BY products and supply domain.
  • Collaborate with cross-functional teams to deliver high-quality service to customers.
  • Resolve internal monitoring cases and contribute to knowledge articles and operational improvements.

Requirements

  • Minimum 3 years of experience in the supply chain industry with knowledge of planning processes.
  • Strong analytical and problem-solving skills.
  • Effective communication skills in English, both oral and written.

Offered

  • Work in a professional environment alongside international industry experts.
  • Engage with top SCM solutions and prestigious Retail, Manufacturing, and Distribution companies worldwide.
  • Opportunities for development and growth.
  • Independence, empowerment, and a permanent job contract.
  • Competitive salary and benefits package.

Benefits

  • Contribution to sports activities.
  • Private medical care.
  • Support for language classes.
  • Life insurance.
  • Volunteering opportunities.

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