TPRM Case Manager English and French

3 tygodni temu

Kraków, Lesser Poland HSBC Service Delivery Pełny etat

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Third Party Management (TPM) is the process of identification, assessment, remediation, and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party. This is an essential part of our business because it; Ensures we comply to our regulatory obligations, protects HSBC's brand, values, and reputation, enables us to meet our business needs and support critical business services, reduces the risk of doing business with third parties, supports our policies and provides a consistent approach across the bank.

What you'll do

  • Build an understanding of the engagement, the service and the risks associated with engagement categories. Proactively manage the end-to-end engagement with the SROs, ensuring that actions are completed in a timely manner.
  • Perform validation of engagements to ensure that it has been correctly classified and following the correct TPM process, remediation of data issues.
  • Assess the risk associated with an engagement via the completion of the Pre-Assessment and IRQ (Inherent Risk Questionnaire), Perform periodic updates to the Pre-Assessment and IRQ (if triggered).
  • Review contract wherever required to understand more about the obligations and relevant contractual clauses. Execute all pre-contract and post- contract tasks and activities against defined quality standards.
  • Perform a detailed review of the Residual Risk Questionnaires received from external third parties, reviewing responses and evidence against defined quality standards, and engaging with suppliers where appropriate.
  • Coordinate any risk mitigation remediation activity between third party, SROs and other internal parties.
  • Coordinating engagement exit activities between SRO, internal and external parties to ensure that engagements are exited compliantly to TPR policy.
  • Ensure that SROs and Business operate in line with the required frameworks, the prevailing regulatory and industry standards and HSBC's Policies & FIMs. Provide guidance to the SROs to ensure adherence to policies and processes.
  • Maintaining and observing HSBC internal control standards, as well as timely implementation of internal and external audit points, together with issues raised by external authorities.

What you need to have to succeed in this role

  • Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable.
  • Prior quality assurance or audit experience, ideally within the context of third party or risk management.
  • Strong relationship management experience, demonstrable examples of teamwork and collaboration with internal and external customers.
  • A good understanding and experience of the Global Businesses and Global Functions within a Bank.
  • A good understanding of the regulatory environment within the region and knowledge of third-party risk.
  • Experience of managing simple projects to time and quality.
  • Have excellent communication, coaching and influencing skills with peers, subordinates, and suppliers.
  • Very Good command of English and French.
  • A good understanding of 1 or more Risk Domains is desirable (providing support and guidance to business functions);

Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing, People Risk, Legal Risk, Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud, Financial Reporting and Tax Risk, Regulatory Compliance Risk, Strategic (Reputational) Risk, Model Risk.

What we offer

  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online behavioural test
  • Telephone screen
  • Job interview with the hiring manager

We are looking to hire as soon as possible so don't wait and apply now

#J-18808-Ljbffr

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