Support Analyst for Google Ad Manager with German and English

2 tygodni temu


Kraków, Lesser Poland HCL Poland Pełny etat
Support Analyst for Google Ad Manager with German and English Kraków, Małopolskie Support Analyst for Google Ad Manager with German and English
Kraków
Kraków, Lesser Poland Voivodeship, Polska technologies-expected :
  • HTML
  • CSS
technologies-optional :responsibilities :
  • Provide technical support via email and chat
  • Troubleshoot and resolve ad serving, reporting and creative issues
  • Provide guidance and consultative technical expertise to publisher customers
  • Serve as point of contact for internal projects led by our escalation management team to improve client experience and operational effectiveness
  • Escalate violations of client policies using internal tools
  • Maintain a high level of quality in each case
  • Achieve daily / weekly / quarterly productivity deliverables
requirements-expected :
  • C1 language level on German and English
  • Ability to troubleshoot technical issues and communicate complex topics simply to a non-technical audience
  • Analytical skills, technically minded and highly detail oriented.
  • Willingness to work with hybrid (3 days office)
offered :
  • Life insurance
  • MultiSport Card
  • Clear career path in a growing multinational organization
benefits :
  • sharing the costs of sports activities
  • private medical care
  • life insurance
Firma: HCL Poland

Dodano:
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