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Technical Customer Support with German
2 tygodni temu
Job description:
- Support customers for security cameras and system uses (pre and after-sales)
- Assisting our customers via inbound & outbound calls and via chats/emails
- Collaborating with other departments to ensure customer satisfaction and resolution of issues
- Handling inquiries, resolving complaints, and troubleshooting technical issues
Requirements:
- Knowledge of German min. C1 and English min. B1 (for training purposes)
- Excellent communication and interpersonal skills
- Previous experience in customer support or related field
- Strong attention to detail and ability to multitask efficiently
- Previous experience working in technical environment or in interest in new technologies.
We offer:
- Attractive salary based on a labor contract or civil contract - you can decide
- Benefits, an access to unlimited courses and possibility to work with friends (Refer a Friend)
- Modern workplace in the heart of Katowice,
- Fully paid training (you will get the salary for participation in the training),
- Team-building events,
- Team Leader support at every stage of cooperation,
- Coaching, mentoring to improve your qualifications.
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