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Customer Service Role with Dutch
2 tygodni temu
Customer Service Role with Dutch & English Miejsce pracy: Warszawa Your responsibilities Serve as the primary point of contact between the company and customers, ensuring satisfaction and fostering positive connections.
Support sales team inquiries, provide information, and assist with order processing.Collaborate with sales and business support teams to identify customer needs and upselling opportunities.
Handle customer complaints related to sales and ensure prompt resolution.
Monitor customer accounts for changes or issues and take proactive steps to address them.
Identify opportunities to optimize customer accounts and maximize sales potential.
Mentor junior representatives, providing guidance and assistance as needed.
Handle escalated issues and resolve complex problems effectively.
Collaborate with other departments to address customer concerns and improve processes.
Provide feedback to management regarding areas for improvement.
Our requirements Previous experience in customer service.
Fluent in English and Dutch, with strong written and verbal communication skills.
Experience with MS Word, Excel, Internet applications, and ERP systems.
Proficient in continuous improvement and project management.
Able to manage orders or claims/credits across multiple countries or divisions.
A product/account/customer expert with a keen eye for detail.
How to Apply:
Ready to showcase your skills?
Click the apply button below to submit your resume and join our team. We can't wait to welcome you aboard
Our client is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Hudson RPO Are you passionate about delivering outstanding customer service?
Do you thrive in a fast-paced team environment?
If yes, an exciting opportunity awaits you Hudson RPO, representing our client, a top multinational company, is seeking Dutch and English-speaking individuals for Customer Service roles based in Warsaw.
Whether you're interested in a Specialist position or ready to take on a Team Lead role, we have opportunities for you.
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