Credit & Collections Team Manager, EMEA

2 tygodni temu


Kraków, Lesser Poland PerkinElmer Pełny etat

The Credit & Collections Team Leader, EMEA is responsible for processing receivables, codes invoices, and responds to customer payment inquiries. Collection activities include investigating delinquent accounts and writing collection letters. The Team Lead analyzes account performance, makes recommendations to release orders on past due accounts and investigates bankruptcy claims. Maintains records and files and generates related reports. Additionally, they may coordinate efforts and/or refer accounts to third party action when internal collections are not effective.

Responsibilities:

  • Collection of receivables for EMEA customers,
  • Implementation of credit policies and procedures,
  • Collection cycle and Past Due Receivables improvement,
  • Performing credit assessment and setting credit lines per Customer,
  • Support Bad Debt Reserve and Write Off processes,
  • Assisting in preparation of regular management reports e.g. Collection Reports, A/R Ageing, etc.
  • Processing of invoice clearings against payments/credit notes,
  • Taking part in projects aimed at AR process improvements
  • Provide daily supervision and coaching to the Credit Collections and Cash Application teams
  • Ensure that all duties listed here above are fulfilled by the AR team
  • Ensure an effective goal setting / performance review /development process is in place
  • Ensure that all processes are performed according to SOX requirements
  • Continued focus on improving system efficiencies
  • Lead by example

Basic Qualifications:

  • Very good level of English - at least CEFR B2 level, any other European language (Dutch, German, French, Italian) will be an asset,
  • 3+ years of experience across Accounts Receivable processes, preferably 1-2 years of leadership experience in Accounts Receivable / Credit Collections or other finance departments,
  • Working knowledge of SAP experience or other ERP will be an asset,
  • Excellent communication and organizational skills.

Preferred Qualifications:

  • Must be professional and ethical with high integrity,
  • Should have excellent analytical skills,
  • Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests,
  • Experience with a Shared Service model.

We offer:

  • Private healthcare including dental care – MEDICOVER,
  • Life and long-term disability insurance – GENERALI,
  • Gym card - MULTISPORT,
  • Social Fund Subsidies,
  • Home Office allowance,
  • Tuition reimbursement,
  • Referral awards,
  • Internal career development opportunities in multiple business areas,
  • and up to 4 additional days of vacation by length of service in the company.

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