ServiceNow Architect

2 tygodni temu

Krakow, Polska StoneX Financial LTD Sp. z o.o. Oddział w Polsce Pełny etat

Technologies Expected:

  • ServiceNow
  • JavaScript
  • CSS
  • HTML

About the Project:

The ServiceNow Platform Architect plays a crucial role in guiding the strategic evolution of ServiceNow applications, balancing organizational goals with technical innovation. This position requires expertise in architectural design, contributing to the development roadmap, and optimizing platform capabilities. Acting as a technical advisor and liaison between stakeholders and the development team, the architect ensures that solutions are both practical and aligned with business requirements. With a comprehensive understanding of ServiceNow architecture, ITIL framework, and continuous engagement in platform advancements, this individual contributes significantly to streamlining the development lifecycle and maintaining the company's leadership in leveraging ServiceNow technology.

Responsibilities:

  • Strategic Architectural Leadership: Provide direction for the development of new and existing ServiceNow applications, ensuring that architectural decisions are evaluated against organizational risks and benefits. Identify and recommend enhancements to the current ServiceNow architecture.
  • Technical Design and Documentation: Develop and maintain high-quality solution designs that serve as a blueprint for the development team.
  • Roadmap Contribution: Collaborate with the Product Owner to contribute to the product roadmap, translating strategic vision into actionable milestones and features. Identify opportunities to optimize and leverage ServiceNow platform capabilities.
  • Technical Guidance: Provide technical guidance to the ServiceNow Technical Lead and development team.
  • Stakeholders Engagement and Support: Engage with business and technical stakeholders, providing technical insights, preparing and demonstrating application and solution demos, and acting as a liaison between technical and non-technical teams. Assist Business Analysts and the Product Owner in analyzing business requirements for feasibility, system architecture compatibility, and business value.
  • Development Lifecycle Oversight: Ensure that the entire platform SDLC conforms to development and security policies.
  • Continuous Learning: Maintain an in-depth, up-to-date understanding of ServiceNow's capabilities, limitations, and product developments, positioning yourself as a subject matter expert within the organization.

Requirements Expected:

  • Previous experience with ServiceNow is required, with at least 5+ years of related experience as a ServiceNow Architect and/or in an ITSM related role.
  • ServiceNow certifications in ITSM, ITOM, CSM.
  • In-depth hands-on experience with implementing and maintaining ServiceNow solutions.
  • In-depth understanding of ServiceNow architecture, especially ITOM & Discovery, ITSM Professional, Service Portal, CSM, Integration Hub.
  • Strong understanding of CMDB, CSDM, and experience in implementing ITOM solutions (Event, Discovery, Service Mapping, etc.).
  • Knowledge of building Web Services integrations such as SOAP and REST APIs.
  • Design solutions using JavaScript, CSS, and HTML.
  • Effective communicator with the ability to engage with audiences at all levels.
  • Good understanding of ITIL framework.
  • Experience with Agile and DevOps practices.

Benefits:

  • Cost-sharing for sports activities.
  • Private medical care.
  • Cost-sharing for professional training & courses.
  • Life insurance.
  • Remote work opportunities.
  • Flexible working hours.
  • Fruit provided.
  • Corporate products and services at discounted prices.
  • Integration events.

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