System Support Engineer With German

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Genpact PL Pełny etat

Responsibilities :
Ensure the stability, performance, and security of the company's systems.

Monitor system health, troubleshoot issues, and implement corrective actions.

Provide technical support to end-users, addressing system-related queries and issues.

Diagnose and resolve hardware, software, and network problems.

Configure and optimize system settings to ensure optimal performance.

Implement system upgrades and enhancements to meet evolving business needs.

Implement and enforce security measures to protect systems and data.

Ensure systems comply with industry standards and regulations.

Maintain accurate and up-to-date documentation for system configurations, procedures, and troubleshooting guides.

requirements-expected : Bachelor's Degree (Electronics, Mechanical, Computers or Biomedical Engineering is nice to have).

Relevant experience in servicing and troubleshooting medical devices, electronic, and electro-mechanical devices.

Knowledge of basic security concepts and best practices.

Recent service experience in the troubleshooting and repair of IT and complex electronic systems preferred.

Knowledge of Salesforce, Service Max, PC/software, LIS, networking, and database management is highly desired.

Effective communication and customer service skills, including technical writing and the ability to manage complex technical conversations via telephone.

English & German language proficiency is required.

offered :
Attractive salary.

Stable job offer – employment contract.

Various trainings (initiating, soft skills).

Possibility of development in a new project.

Benefits (Insurance, Luxmed, Multisport, additional vacation days).

benefits :
sharing the costs of sports activities private medical care sharing the costs of professional training & courses extra leave Free access to our award-winning learning platform

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