Business Analyst
3 tygodni temu
Operating system, Windows
About the project, The Business Analyst is accountable for leading analysis for changes and new features/services that deliver enhancements to Digital Channels.
Business Analysts are involved from initial scoping and discovery analysis, followed by management and documentation of requirements right through to post implementation continuous improvement.
Your responsibilities, Lead analysis to facilitate problem statement analysis, elaboration of requirements etc., Be responsible for big picture end to end thinking., Bridge the gap between product, technology, propositions, markets, business, and delivery teams., Source and interpreting data and insights to underpin the feasibility and design of digital features and functions., Collaborate with other Digital teams working in an Agile environment to deliver more features faster., Uphold best practices and standards and help grow maturity in discipline., Lead, support, and coach Business Analysts that may, in some cases, involve line management responsibilities.
Very strong analytical ability and problem-solving skills - excellent attention to detail and the ability to see things through to completion.
The ability to quickly understand customer, technical and operational considerations, e.g., risk., Experience of analysis/requirements management techniques e.g., user stories, BDD style scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques, gap, and competitor analysis etc, Experience of relevant tools e.g., JIRA, Confluence., Experience of leading analysis activities to support the delivery of customer centric digital products and features., Working experience with business stakeholders and product managers on product backlogs., Demonstrable working with solution architects and engineers with a good grasp of technical concepts and considerations, e.g., APIs, Cloud infrastructure, backend systems etc., Highly developed communication skills, both written and verbal, to explain complex or technical issues., Pragmatic decision-making skills, with the ability to make clear judgments based on data and understand the implications., Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
What we offer, Stable and interesting job in professional team with international exposure,, Friendly and welcoming culture, focused on professional and personal development,, Strong support in professional development of our people to enable them progressing their careers both locally and/or internationally,, Consistent scope of responsibilities,, Private health care, employees` benefits.
Benefits, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, flexible working time, integration events, corporate sports team, doctor's duty hours in the office, retirement pension plan, corporate library, no dress code, video games at work, coffee / tea, parking space for employees, leisure zone, extra social benefits, employee referral program, opportunity to obtain permits and licenses, charity initiatives, family picnics, extra leaveRecruitment stages, Online assessment, Phone interview, Job interview, Welcome to HSBC
HSBC Service Delivery (Polska) Sp. z o.o., HSBC is one of the world's largest banking and financial services organisations.
Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories., , HSBC Service Delivery (Polska) Sp.
z o.o. is HSBC's global finance, operations, risk and technology centre.We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year., , Our Purpose – Opening up a world of opportunity – explains why we exist.
We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
This is how we work,-
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