Client Onboard Analyst

2 tygodni temu


Olsztyn, woj. warmińsko-mazurskie, Polska 11101 Citibank Europe plc Poland Pełny etat

Account Services Operations has a core set of critical processes related to the Client Documentation review team.

The Client Onboarding Analyst role is a developing professional position that involves applying specialty area knowledge to monitor, assess, analyze, and evaluate processes and data, identify policy gaps, and formulate policies.

  • Responsibilities:
  • Perform a thorough review and due diligence of documentation to ensure compliance with legal and regulatory requirements
  • Respond to all queries promptly
  • Collaborate with other Citi units and stakeholders as per procedures
  • Build strong working relationships with external clients through effective communication
  • Identify improvement opportunities in service requirements and suggest enhancements for increased efficiency
  • Identify efficiency and standardization opportunities in processes

Qualifications:

  • Proficiency in English
  • Excellent written and verbal communication skills
  • Experience working with documentation
  • Client and process orientation
  • Self-motivated with a positive and dynamic attitude
  • Banking or customer service background is a plus

What we Offer:

  • Competitive salary with annual review and performance bonus
  • Social benefits including private healthcare, pension scheme, life insurance, holiday allowance, and more
  • Hybrid work model, modern offices, flexible hours
  • Friendly, diverse, and supportive working environment
  • Structured onboarding and extensive training
  • Opportunity to influence task performance and drive improvements
  • Unlimited development opportunities within Citi global network
  • Exposure to a variety of stakeholders and senior management


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