ServiceNow Architect

technologies-expected :
ServiceNow

CMDB
Service Catalog
Widgets

ITIL
Agile

TOGAF
ServiceNow certificates

about-project :

Industry:
Consulting

Location: 100% remote

Type of employment:
B2B

Budget:
PLN net / hour / b2b

Project area:
delivering architectural concepts on the Enterprise level of ServiceNow solutions

Project duration:
Permanent

Project language:
English

Start date:

ASAP
Only candidates with citizenship in the European Union

responsibilities :
Design and customize ServiceNow applications, modules, workflows, and forms based on business requirements
Create full project documentation (HLD, LLD) and build implementation plans
Take end-to-end ownership of the implementation project
Deliver architectural concepts on an enterprise level, with ServiceNow as a key element of larger modules
Create scoped applications and troubleshoot custom scoped applications.
Work with VA Chat, including setting up a VA Chat, creating/editing topics, and troubleshooting VA Chat integrations
Create Flows and sub-flows, including setting integrations via FLOW Designer
Handle
CMDB implementation, troubleshooting, and maintenance
Utilize advanced skills in ServiceNow scripting and work with highly customized ServiceNow Platforms
Work with Widgets, including troubleshooting and customization
Manage Agile sprint work and Kanban work
Provide alternative technical solutions or guidance as needed
Design and implement ServiceNow configurations including tables, fields, forms, reports, and dashboards
Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of developed solutions
Create technical documentation including design documents, technical specifications, and test plans

requirements-expected :
Extensive experience working with ServiceNow platform, including configuration, customization, and administration
At least 7 years of experience in the role of ServiceNow Architect
Expert-level knowledge in Service Catalog and Request Fulfilment
Have proven experience with ServiceNow integrations with other third-party systems and applications using APIs, web services, and integration tools
Practice in the implementation of ServiceNow Mobile Application
Understand
ITIL processes
Proven track record of successfully delivering large-scale ServiceNow implementations and projects
Being reliable and self-managing
Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
Experience working in Agile or Scrum methodologies, with a focus on delivering incremental value to stakeholders
Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders
Fluent English

Must have for CMA Level Architect role:
ServiceNow Certified Master Architect
Mainline Certification in CSA, CAD, and at least 4 other CIS Implementation certifications

TOGAF certification

offered :
Unique opportunity to join an international team and lead innovation projects
Private medical care (with dental care financed 70% by the company)
Life Insurance
Multisport Card
Flextime
Integration events

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
dental care
extra social benefits

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