eCommerce Information System Business Analyst
2 tygodni temu
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
eCommerce (ABB Shop) for ABB Motion aims to deliver superior customer experience, by providing a one-stop shop for ABB's customers and enabling high-quality interactions throughout the buying journey.
The business priorities for eCommerce are centered around increasing adoption, driving productivity, and realizing additional growth. It is one of the strategic initiatives of the ABB Motion 2025 strategy.
The eCommerce Information System (IS) Business Analyst is responsible for the fast and successful scaling up the ABB Shop platform to more than 50 countries and additional divisions.
ABB Shop uses Adobe's Commerce platform (formerly Magento). The eCommerce IS Business Analyst will work closely with other talented and dedicated business and information system (IS) resources to model and coordinate demand planning & engineering of requirements/capabilities for deployment of ABB's eCommerce platform worldwide.
This role will work closely with external partners and internal (technical and functional) resources to enable capabilities on the ABB Shop platform. In this role, you will support the demand/release management technical workstream by managing business demand, assisting with functional demand, assign demand to technical resources, manage development estimations, ordering and project management.
As eCommerce IS Business Analyst you will be part of technology workstream and report into the ABB Shop IS lead. You will proactively work with the ABB Shop PMO, business & IS Leads to ensure adequate staffing and resource availability to meet commercial goals.
You are a key member of the eCommerce team responsible for capturing the core needs of both the customers (eCommerce end users) as well as the ABB business and analyzing those needs to produce a clear and concise roadmap to drive the platform and its solutions developments for the greatest benefit of both parties
- Build and maintain solid understanding of businesses needs and aspirations within the space of eCommerce by developing a BRD (Business Requirements Document) and evolving it as the program progresses.
- Work with internal and external stakeholders on ideation and requirements elicitation by conducting interview, workshops, surveys, brainstorming capture the most complete picture of stakeholders needs within the eCommerce space
- Collaborate with the eCommerce delivery team (operations, support and development) to create and execute work plans of delivering new/incremental features and enhancements by defining clear requirement
- Work with the delivery team on resolving on going development challenges and clarifying the business requirements when required.
- Support the platform implementation efforts by providing the solutions demo sessions and assuring release notes are well documented and communicated.
- Manage requirements backlog in dedicated tool.
- Prepare and update application documentation and training materials.
- Actively communicate with the eCommerce "down stream" services and IS offerings within the ABB landscape in order to coordinate the roadmaps and delivery planning.
- Full life-cycle development experience – with Agile/Scrum project experience
- Excellent communication, inter-personal and analytical skills
- Experience with Jira, Confluence, (UX/UI Designers are using Figma), Azure DevOps & Microsoft Teams
- Fluent English (Spanish would be an additional advantage)
- Degree in Marketing or Computer Since would be an advantage
- Previous experience in software development or project management
- Previous experience in change management projects would be a significant advantage
- Minimum 3-5 Years' experience in a multinational/corporate environment
- Previous experience with Magento/Adobe Commerce platform would be a significant advantage
eCommerce (ABB Shop) for ABB Motion aims to deliver superior customer experience, by providing a one-stop shop for ABB's customers and enabling high-quality interactions throughout the buying journey.
The business priorities for eCommerce are centered around increasing adoption, driving productivity, and realizing additional growth.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: hybrid #LI-hybrid
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