HR Advisor First Line Support with German

2 tygodni temu

Kraków, Lesser Poland Lufthansa Group Pełny etat

Are you open minded and have a positive attitude with a high degree of flexibility? Can you work well under pressure, have ownership to assigned tasks? Do you have high team spirit and international experience?

If so, this job was made for you Come and see what we have to offer

Tasks
  • Handles incoming telephone queries from LH Group employees regarding payroll-related topics
  • Actively cooperates with 2nd level support located in Germany/HAM
  • Takes care of other processes and tasks assigned by the team leader
  • Identifies knowledge gaps and fosters process standardization in the area of responsibility
  • Generates reports and provides with data for internal audits
  • Ensures that the assigned area of responsibility meets the accepted level of quality
  • Is actively using the internal procedures and policies
  • Develops and updates internal procedures; acts as Subject Matter Expert for processes assigned by the Team Leader
  • Knows and applies the data protection rules while processing confidential data
  • Complies with standards of professional communication
  • Supports training of the new colleagues according to the onboarding plan set by the team leader or Senior HR Advisor

* Perform all other duties assigned or delegated by supervisors

Requirements
  • Master/ Bachelor degree or at least accomplished 4th year of studies
  • Customer-orientation
  • Solution-orientation
  • Good communication skills
  • Team player
  • Sense of humor and positive attitude
  • Very good / good knowledge of German
  • Good command of English
  • MS Office knowledge
  • SAP knowledge (will be an asset)
  • Diligent and systematic approach to work

* CV/Resume required

* Must possess permit to work in Poland

About Lufthansa Group Business Services Sp. z o.o. Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It's our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

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