2-Stroke Operational Technical Support

2 tygodni temu

Gdańsk, Pomerania, Polska Wärtsilä Corporation Pełny etat

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

We at Wärtsilä Marine offer our customers the world's most expansive network of maritime expertise and the complete portfolio from engines to lifecycle solutions. We want to change the course towards an interconnected and cleaner maritime future. We are constantly looking for future-oriented talent to join our team and work towards enabling sustainable societies with innovative technology.

Business Unit Parts and Field Serviceis a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity.Safety, environment, and wellbeing are our foundation, and we never compromise them.

Our highly skilled Operations Management team in Frauenfeld, Switzerland provides our customers with high-quality, on-time technical support. With our demand for contracted performance services continuously increasing, along with 2-stroke contracts, we are now looking to expand our operations toPoland, to build an enthusiastic and tight-knit local team with strong expertise on 2-stroke engines.

As part of the 2-stroke Global Operations Expertise Center, you will be joined by like-minded professionals, specializing on 2-stroke engine technical support. Are you excited by our purpose of enabling sustainable societies through innovation in technology and services? Are you eager to be part of a new team where you can shape your role, expand your knowledge, grow professionally, and contribute to a decarbonisedand sustainable future?

The 2-Stroke Operational Technical Support role is offered as a permanent contract. We encourage applicants of various seniority levels,as the role and title will be adjusted to your knowledge and background, ranging from Operational Support Engineer to Senior Operational Expert.

What will you be doing?

As part of the 2-Stroke Operational Technical Support team in the 2-stroke Global Operations Expertise Center, you will besupporting our customers in their daily vessel operations, ensuring smooth, trouble-free, and efficient use of their assets. Your tasks will revolve around technical support requests, problem-solving, and reporting. You will also participate in product development activities and closely cooperate with stakeholders.

As an ideal candidate, you have strong technical understanding, experience of working with 2-stroke engines along with strong knowledge of 2-stroke engine operations, and experience of field service work. In this role, to ensure that our customers receive the support they need, when they need it, you will be working in shifts and will be compensated accordingly. You will also be able to work partially remotely, in accordance with our hybrid work model.

Your responsibilities for the role include, but are not limited to:

  • Providing our contracted customer with high level technical support for 2-stroke engines.
  • Ensuring customer satisfaction through positive interactions and on-time support.
  • Handling technical requests along with support requests.
  • Participating in and/or performing Root Cause Analysis.
  • Performing expert technical remote investigations.
  • Generating technical reports.
  • Troubleshooting 2-stroke engine operational issues, providing on-time solutions.
  • Participating in and contributing to product development activities.
  • Acquiring know-how from the latest developments and trends within own expertise area.
  • Closely cooperating with the Operations Experts and together forming the 2-stroke Global Operations Expertise Center.

The below will enable you to succeed in this role:

  • M. Sc. or B. Sc. in Mechanical Engineering or equivalent educational background.
  • Experience with and knowledge of 2-stroke engines.
  • The ability to write thorough and accurate reports.
  • Strong analytical skills, a good eye for detail, and capability to approach technical issues methodologically and analytically.
  • Customer-oriented mindset with a drive to ensure high level quality of service.
  • Excellent interpersonal and collaboration skills, along with the ability to work independently.
  • Very good English language level, both verbal and written.
  • Passion for learning and for development of new technologies, along with willingness to adapt.

You will be at an advantage with:

  • Experience of working with Field Service.
  • Experience with and knowledge of Wärtsilä products.
  • Experience of working in customer service.

Why you & us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

Contact & next steps:

Does this sound like the job for you? If yes, wehope to hear from you before the applicationdeadline 29/05/2024, by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We aim to keep you informed along the way.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager Operations Michael Lobry via email any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on .

Provider

Description

Enabled

SAP as service provider

  • "route" is used for session stickiness
  • "careerSiteCompanyId" is used to send the request to the correct data centre
  • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor#J-18808-Ljbffr

  • 2-Stroke Operational Technical Support

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wärtsilä Pełny etat

    2-Stroke Operational Technical SupportWe are excited to offer a position in our team at Wärtsilä Marine, where we are dedicated to shaping a cleaner and more connected maritime future. We are expanding our operations to Poland and are seeking professionals with strong expertise in 2-stroke engines to join our team. As part of the 2-stroke Global Operations...

  • Service Engineer Technical Service EUAF, 2-Stroke Services

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wärtsilä Corporation Pełny etat

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Engineer Technical Service EUAF, 2-Stroke Services Service Engineer Technical Service EUAF, 2-Stroke Services Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With...

  • Field Service Engineer 2-stroke

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wärtsilä Pełny etat

    Field Service Engineer 2-stroke Field Service Engineer 2-Stroke Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and...

  • Field Service Engineer 2-stroke

    2 tygodni temu

    Gdańsk, Pomerania, Polska Wärtsilä Corporation Pełny etat

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future.With the world's widest portfolio and service network, we – Wärtsilians -...

  • Senior Technical Artist

    2 tygodni temu

    Gdańsk, Pomerania, Polska Technical Concept GmbH Pełny etat

    As a Senior Technical Artist you will be primarily responsible for maximizing the capabilities of the team's artwork by delivering custom tools and solutions, supporting asset creation (including VFX and destruction) and contributing to the research and development of our in-house tools.If you're committed to achieving outstanding outcomes, feel at ease...

  • Technical Support Analyst

    2 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    Technical Support Analyst Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are looking for you Our Service Management function is transforming into a truly global, data and standards-driven organization,...

  • Customer Technical Support with Portuguese

    4 tygodni temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Customer Technical Support with Portuguese

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Customer Technical Support with German

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Customer Technical Support with French

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Customer Technical Support with Italian

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Customer Technical Support Representative with Italian

    2 miesięcy temu

    Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etat

    QualificationsExcellent verbal and written English & Italian (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer...

  • Customer Technical Support Representative with Italian

    4 tygodni temu

    Gdańsk, Pomerania, Polska COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Pełny etat

    QualificationsExcellent verbal and written English & Italian (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer...

  • Technical Support Specialist with Finnish language

    2 tygodni temu

    Gdańsk, Pomerania, Polska Nordea Bank Norge ASA Pełny etat

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Technical Support Specialist with Finnish language Job ID: 22160 We are looking for passionate and customer-centric Technical Support Specialists to strengthen the CM Technical Customer Support team. This is an opportunity for you to work with...

  • Customer Technical Support with Dutch

    4 tygodni temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Customer Technical Support with Dutch

    1 miesiąc temu

    Gdańsk, Pomerania, Polska Cognizant Technology Solutions Pełny etat

    Working hours: 2 shifts between 07:00 AM – 07:00 PM What we doAs Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of...

  • Technical Support Specialist with Finnish language

    4 tygodni temu

    Gdańsk, Pomerania, Polska Nordea Bank Pełny etat

    Job ID: 22160 We are looking for passionate and customer-centric Technical Support Specialists to strengthen the CM Technical Customer Support team.This is an opportunity for you to work with dedicated and skilled people in Cash Management and work closely with the largest corporate customers in Nordea, making their experience of Nordea and our services as...

  • Technical Support Specialist with Finnish language

    1 miesiąc temu

    Gdańsk, Pomerania, Polska Nordea Bank Pełny etat

    Job ID: 22160 We are looking for passionate and customer-centric Technical Support Specialists to strengthen the CM Technical Customer Support team.This is an opportunity for you to work with dedicated and skilled people in Cash Management and work closely with the largest corporate customers in Nordea, making their experience of Nordea and our services as...

  • Technical Support Specialist with Finnish language

    1 miesiąc temu

    Gdańsk, Pomerania, Polska Nordea Bank Pełny etat

    Job ID: 22160 We are looking for passionate and customer-centric Technical Support Specialists to strengthen the CM Technical Customer Support team.This is an opportunity for you to work with dedicated and skilled people in Cash Management and work closely with the largest corporate customers in Nordea, making their experience of Nordea and our services as...

  • Application Support Analyst

    2 tygodni temu

    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    About the Role This role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a...