Technical Product Manager- Quality

2 tygodni temu

Kraków, Lesser Poland HERE Technologies Pełny etat
What's the role?

We are looking for a Technical Product Manager – Quality for our Routing and Rendering business unit in the Location Services team. The Routing and Rendering product crew, consisting of skilled product leaders, is committed to improving our fundamental routing and rendering services. This includes unique offerings like EV routing, Matrix routing, Isoline routing, Fleet Telematics, Vector tile service, and Raster tile service, all in line with the ONE platform vision at HERE. Our team operates within a collaborative, supportive, agile, and innovation-driven environment, where our core values—Win Together, Learn Fast, and Be True—are deeply embedded in our culture.

In this position, you will directly report to the Director of Product Management for Routing & Rendering.

Being a member of the Routing and Rendering team means you will have a crucial part in enhancing the routing services on our HERE platform. Your duties will involve supervising quality and processes and managing cross-business unit projects.

  • Manage internal team processes to streamline work while reducing unnecessary overhead, e.g., error management, requirements intake, and planning processes.
  • Supervise projects across business units involving Routing and Rendering services, in collaboration with Product Owners, including overseeing processes and participating in related meetings.
  • Oversight of Routing bug reports to ensure adherence to bug SLAs and organizing bug grooming sessions, conducting issue analysis, and resolving issues.
  • Benchmark products against competitors.
  • Ensure creation, monitoring, and visibility of quality reports facilitating informed decisions, reference for release quality metrics, and necessary stakeholder information.
  • Ensure releases meet defined quality standards.
  • Collaborate with Product Owner and development team to establish or refine quality standards for each feature or release.
  • Work with the R&D team to identify, create, and document/report relevant KPIs, highlight areas for product quality enhancement, and present quality to customers.
  • Collaborate with Product Owners to prioritize quality topics in sprint planning.

Who are you?

Experience:

  • Minimum of five years of relevant experience in quality and process management within product management.
  • Basic understanding of project management.

Skills and Knowledge:

  • Analytical Skills: Strong analytical skills to evaluate feature success or failure effectively.
  • Customer Focus: Dedication to understanding customer issues and driving innovation.
  • Technical Aptitude: Ability to grasp routing and location services' functionality without deep technical background.
  • Communication Skills: Excellent written and verbal communication to convey complex ideas concisely.
  • Agility and Collaboration: Proficiency in agile environments and collaborative tools like Jira and Confluence.
  • Influence Management: Capability to lead through influence and relationship-building.
  • Passion for Solving Location Problems: Deep understanding of customer quality-related issues and proactive solution approach.
  • Travel: Willingness to travel up to 10%.

Bonus Skills:

  • Proficiency in data analysis and data-driven decision-making.
  • Technical Experience: Hands-on experience in a development role, managing quality processes within a team.
  • Industry Experience: Relevance in areas like cloud computing, platform services, or web technology.
  • An MBA is advantageous.

What we offer?

  • Eligibility for Creative Tax Incentive scheme in Poland.
  • Work with modern technologies.
  • Talented people from 60+ countries.
  • Great coworkers and an international environment.
  • Flexible working hours.
  • Good work-life balance.
  • 25 paid vacation days.
  • Meal Vouchers.
  • Vision Support.
  • Competitive salary plus bonus.
  • Opportunities for learning and growth.
  • Agile DevOps working culture.
  • Challenging problem-solving tasks.
  • Brown bag talks, team events and more.

Change is HERE. Apply Now

HERE is an equal opportunity employer with a thorough pre-employment screening process.

HERE evaluates applicants based on qualifications without discrimination.

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