Enterprise Infrastructure Engineer
2 tygodni temu
Oczekiwania związane z rolą:
Odpowiedzialny za codzienne operacyjne wsparcie techniczne rozwiązań infrastrukturalnych oraz bieżącą konserwację i aktualizacje.
Odpowiedzialny i wymagany do zarządzania zgłoszeniami serwisowymi, incydentami i koordynowania zmian technicznych oraz reakcji technicznej na zgłoszone awarie.
Wykazanie się biegłością techniczną, analitycznymi praktykami pracy i dostosowaniem do procesów świadczenia usług z dostosowaniem do najlepszych praktyk ITIL.
Wspieranie ciągłego doskonalenia rozwiązań technicznych, przestrzeganie naszego zarządzania bezpieczeństwem i reagowaniem na luki w zabezpieczeniach.
Wnoszenie wiedzy eksperckiej i doświadczenia, dążenie do ciągłego doskonalenia usług.
Przestrzeganie i rozwijanie naszych praktyk roboczych oraz aktywne dzielenie się wiedzą w ramach całej funkcji.
Zdolność do elastycznego podejścia zgodnie z wymaganiami, od prowadzenia dochodzeń technicznych po zarządzanie i koordynację zadań i planowania technicznego.
Zaangażowanie i współpraca z dostawcami zewnętrznymi, umiejętność komunikowania się z interesariuszami na różnych poziomach.
Ścisła współpraca z inżynierami Cloud Operations i Cloud Platform w celu zapewnienia płynnej, zharmonizowanej usługi, wspierającej naszych interesariuszy w dostarczaniu usług technologicznych.
Twoje doświadczenie:
Doświadczenie w operacyjnym wsparciu technicznym na różnych poziomach.
Wsparcie infrastruktury operacyjnej; z co najmniej 3-letnim doświadczeniem.
Doświadczenie techniczne i wiedza w zakresie następujących rozwiązań: Usługi tożsamości, Active Directory, Azure Active Directory, MIM, GPO, SSO. Windows i Linux Server OS, DNS, Storage, MS SCOM i SCCM, zarządzanie certyfikatami. Platforma Microsoft Azure, w tym IaaS, PaaS i usługi infrastrukturalne. Doświadczenie w automatyzacji - Powershell, Bash, Ansible, DevOps, ARM, kod BICEP.
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