Senior Contract Support Coordinator

1 tydzień temu

Warsaw, Polska CBRE GWS Sp. z o. o. Pełny etat
Senior Contract Support Coordinator / Starszy Koordynator ds

Wsparcia Kontraktu Miejsce pracy:

Warszawa Your responsibilities Respond to escalated client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.

Understand the scope of the contract and make sure that all work is carried out accordingly.
Act as a financial and operational systems client resource. Assist with efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
Create work orders and assign them to technicians, subcontractors, and vendors as needed. Generate complex reports on open and closed work orders and check status with the appropriate technician or vendor.
Review vendor files and check the accuracy of completed paperwork. Train partners on work orders and billing procedures.
Process invoices and ensure accurate cost center coding.
Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
Assist with the preparation and delivery of monthly Contract and Business Unit reviews.
Attend on-site inspections and log hazards & customer feedback.
Identify and help drive the implementation of savings opportunities to ensure customer and financial savings targets are maximized.
Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
Evaluate and select solutions from established options.
Impact team through the quality of the services or information provided.
Follow standardized procedures and practices and receive regular but moderate supervision and guidance.
Our requirements High School Diploma or GED with 2-3 years of job-related experience.

An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
Ability to explain detailed and complicated information within the team in a clear and concise manner.
Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with a robust inquisitive mindset.
General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team.
What we offer Contract of employment
Great work atmosphere and working conditions – working remote
Necessary training, e-platform.
Wellbeing platform.
Private medical care, co-participation in sport card.
Benefits sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
extra social benefits
holiday funds
employee referral program
e-learning platform
wellbeing platform

About the role:
As a CBRE Contract Support Sr. Coordinator, you will provide advanced customer service and administrative support to a large Business Unit, Facility, or Account.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
CBRE GWS Sp. z o. o. CBRE is the world's largest real estate services company. It has 480 offices all over the world, serves investors and leaseholders.
The services of CBRE GWS Sp. z o.o.

(Global Workplace Solutions) include property and facility management (technical maintenance, back office, support services), contract management, construction supervision and general contracting.

Our head office is located at 1 Rondo Daszyńskiego Street (UNIT building).
We currently employ about 700 people, managing more than 450 facilities of our Clients all over Poland.

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