CRM Solution Architect
4 tygodni temu
Join RITS Digital and design enterprise CRM architectures with Creatio
About us
RITS Digital is a trusted partner in digital transformation. We deliver modern CRM and process automation solutions for international clients. As an official Creatio partner, we develop projects on this fast-growing low-code platform. We are looking for CRM experts who want to grow in Creatio — if you have experience in Salesforce, Dynamics 365, ServiceNow or other leading systems, we’ll teach you everything you need to succeed in Creatio.
Responsibilities
● Designing CRM and related system architectures on the Creatio platform.
● Defining standards for integration, security and solution quality.
● Overseeing design and implementation of complex business processes (BPM, workflows, automation).
● Analysing business requirements and translating them into architectural concepts.
● Advising clients on CRM strategy, scalability and IT ecosystem integration.
● Designing and supervising system integrations (REST/SOAP, API, ESB, iPaaS).
● Supporting development and consulting teams with best practices.
● Contributing to presales: high-level architecture, proposals, presentations.
● Mentoring team members and building internal technical competence.
Requirements
● 6–8+ years of experience in CRM/ERP projects (including 2+ as Solution Architect).
● Experience in full implementation cycles at enterprise level.
● Proven expertise in CRM architecture (Creatio, Salesforce, Dynamics 365, ServiceNow).
● Strong knowledge of integrations, databases (SQL, PostgreSQL, MS SQL) and cloud architecture (SaaS/PaaS/IaaS).
● Ability to design highly available and scalable systems.
● Familiarity with Agile/Scrum methodologies.
● Certifications (Creatio, Salesforce, Dynamics, TOGAF) are a plus.
● Strong communication skills and experience engaging C-level stakeholders.
● English B2/C1 (second language is a plus).
We offer
● Participation in transformation projects with major clients in Europe and the USA.
● Creatio Architect training & certification.
● Real influence on CRM solutions delivered to clients.
● Opportunity to define architectural standards within the team.
● Flexible cooperation models (B2B / Employment)
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