Customer Service Specialist with Dutch

1 miesiąc temu


Katowice, śląskie, Polska Concentrix CVG International Pełny etat

Job description:

  • Making outbound calls to existing customers of one of the popular mobile network operators
  • Advising and up-selling users higher packages
  • Offering customers transfers: from offline to online / from pre-paid to post-paid packages
  • Providing exceptional service and high levels of user satisfaction


Requirements:

  • Excellent knowledge of the Dutch (min. B2) and English (min. B1)
  • Communication skills and customer-oriented attitude
  • Fast learner with a sales mindset
  • Previous experience in customer service is not required but is a plus


We offer:

  • Comprehensive training that prepares you for your job - participation in the training is remunerated
  • Work fully from home / remotely (across Poland)
  • Team Leader support and development opportunities (Concentrix Academy, Concentrix University)
  • Refer a Friend campaign with attractive bonuses
  • Private medical care and life insurance
  • Multisport and MyBenefit
  • Social events and integration


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