Customer Support Specialist

3 dni temu


Katowice, śląskie, Polska zondacrypto Pełny etat

We are a leading cryptocurrency exchange committed to providing exceptional service to our users. We are looking for a dedicated Customer Support Specialist to join our team and assist clients in person at our customer service center.

Your Responsibilities:


  • Provide in-person support for our users;
  • Online contact with users via email and chat;
  • Occasionally handle customer support calls;
  • Analyze the needs of users to provide tailored assistance;
  • Create and maintain a positive image of the company;
  • Collaborate on internal projects.

Our Requirements:


  • Excellent communication skills;
  • Good manners and a professional demeanor;
  • Fluency in Polish and English (minimum C1 level);
  • Italian language will be a plus;
  • Experience in working with clients and an interest in cryptocurrencies are welcome.

What We Offer:


  • Opportunities for career development within the company;
  • Comprehensive training programs (including stock exchange operations, customer service, and additional skills);
  • Private healthcare - LuxMed;
  • Multisport card;
  • Possibility to work remotely from corporate apartments located across Europe;
  • English lessons during working hours;
  • Training budget.




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