Observability and Monitoring Tools Lead

4 tygodni temu

Kraków, małopolskie, Polska Capgemini Polska Pełny etat

Recruitment process for this position and onboarding trainings are conducted online.


At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.

We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.



About the role:

For our Client from financial sector we are looking for dynamic individual to who will support a high availability environment with great variety of modern services and tools. As a Observability and Monitoring Tools Lead you will be you will be responsible for development, implementation, and optimization of cutting-edge observability and monitoring solutions to enhance operational efficiency and drive business success.



Your future tasks:
  • Stabilize Operation and increase tools availability.
  • Introduce new Functionality by integrating ideas and drive by deploying.
  • Provide a generic automation roadmap for accounts using customer-owned tools.
  • Delivery within Budget and YOY savings Plan
  • Focus on identifying Risk/issues and come up with mitigation plans for tools operations.
  • Drive weekly, monthly project reviews to track planned v/s actuals.
  • Quarterly program reviews with business stakeholder in SteerCo meetings
  • Mock portals and simulators to run a mock session with prospects


Our Requirements:
  • Tools management, Infrastructure/Cloud solution or delivery lead role with at least 5 years’ experience
  • Engagement management or account relationship experience
  • Knowledge of Zabbix / Opsview and SPLUNK
  • Understanding of Splunk integration, net SNMP, Add-ons and ability to write NEAPs
  • Experienced in MSP and Global SI / outsourcers
  • Knowledge of ServiceNow,Scripting and Automation
  • Understands tools around AIOps such as automation, analytics, ITSM and observability
  • Led change management by talking to customers and onsite delivery leads to pivot towards tools-based delivery


Nice to have:
  • Content creation and creative presentation skills
  • Certification on ITSM and ITOM tools
  • Webinars and roadshows and anchoring external exhibits



What have we prepared for you?

A lot of benefits:

  • Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
  • Access to Capgemini Helpline with possibility to chat with therapists.
  • Bonuses for recommending your friends to Capgemini.
  • Access to Inspiro app with rich audiobooks database
  • Access to our NAIS benefit platform (40+ options available: Netflix, SpotifyMultisport, cinema tickets, etc.)


Personal and professional development:

  • 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.
  • Platform with free access to Pluralsight, TED TalksCoursera materials and trainings.
  • Free access to Udemy Business account with ability to use during and outside working hours.
  • Transparent performance management policy.


Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

  • No official dress-code.
  • Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.
  • Day off for volunteering
  • Ability to implement world-changing initiatives thanks to our Grant Program
  • The award of "Top Employer Poland 2024" and "Top Employer Europe 2024" - proof of our commitment to creating an exceptional work environment and caring for the development of our employees.



Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.


One of Capgemini Poland’s business unit is Cloud Infrastructure Services (CIS) – all the teams inside have a variety of scopes.

Our employees say that in CIS they are surrounded by awesome teammates who are ready to help you professionally or just to drink a coffee with. You can count on your managers, willing to support you and share their expertise with you.


It's time to #Get the Future You Want


Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)


Do you want to get to know us better? Watch this short video: Dołącz do nas w Capgemini | Join us at Capgemini

Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok — @capgeminipl.

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