Customer Service Specialist with French

4 tygodni temu


Warszawa mazowieckie, mazowieckie, Polska Foundever Pełny etat

Tasks:



Providing the highest level of customer service;
Answering incoming calls and meeting targets set by the Client and management;
Following company policies and procedures, ensuring quality;
Performing daily tasks in an efficient and timely manner;
Achieving quality goals for calls and customer satisfaction.

To be successful in the role you need:



Language: Proficiency in French (C1) and English (C1);
Experience: Customer Service experience is mandatory, cool if you have experience in sales;
Technology: Knowledge of MS Office and developed computer skills;
Personality: Motivated and enthusiastic;

You're the perfect candidate if You have:



Ability to prioritize and plan;
Independence AND ability to work with minimal supervision;
Ability to solve problems;
Attention to detail;
Sales skills;
Soft skills.

We offer:



Type of contract you choose yourself (freelance contract for students or employment contract);
Base salary + bonuses;
Working from our modern Warsaw office with complimentary coffee, water and plenty of occasions to get to know other cultures and cuisines;
Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
We offer private Medicover healthcare;
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
Professional development through training.



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