Junior Customer Support Specialist XTB

21 godzin temu


Warszawa, mazowieckie, Polska XTB Pełny etat
Wymagania
  • studenci ostatnich lat studiów lub absolwenci
  • proaktywne nastawienie do Klienta
  • komunikatywność i systematyczność
  • samodzielność, dyspozycyjność, odporność na stres
  • bardzo dobra znajomość języka angielskiego
Mile widziane
  • doświadczenie zawodowe, staże lub praktyki w Dziale Obsługi Klienta lub Dziale Sprzedaży
  • znajomość zasad funkcjonowania rynku pozagiełdowego oraz giełdowego
  • znajomość nowoczesnych instrumentów pochodnych (w szczególności futures, CFD, opcje)

XTB to przede wszystkim innowacyjność i ciągły rozwój. Tworzymy największą regulowana firmę inwestycyjną i FinTech w Polsce, specjalizującą się w obrocie instrumentami finansowymi. Działamy na ponad 15 rynkach min. w Europie, Azji i Ameryce Południowej. Globalnie zatrudniamy ponad 1000 osób. Stawiamy na rozwój naszych pracowników, dlatego XTB jest najlepszym miejscem, aby zdobyć doświadczenie i rozwijać nabyte umiejętności. Nasza innowacyjna działalność, produkty i technologie są doceniane przez inwestorów i rynek. Zdobyliśmy aż 5 nagród przyznawanych podczas największej branżowej konferencji 'Invest Cuffs' - Polish Forex Broker of the Year, Polish CFD Broker of the Year, Public Company of the Year, Personality of the Market (Omar Arnaout), Analyst of the Year (Przemysław Kwiecień).

Oferujemy
  • zdobywanie doświadczenia zawodowego w dynamicznie rozwijającej się międzynarodowej instytucji finansowej
  • zatrudnienie na podstawie umowy o pracę
  • praca hybrydowa (2 dni pracy z biura; 3 dni zdalnie)
  • udział w interesujących projektach
  • pracę w młodym, dynamicznym zespole
  • dodatkowy dzień wolny od pracy z okazji urodzin
  • dodatkowy dzień wolny od pracy z okazji opieki nad dzieckiem do 1 roku życia
,[udzielanie odpowiedzi na zapytania Klientów (kontakt telefoniczny, mailowy, czat), telefoniczne zawieranie transakcji z Klientami, współpraca z działami wewnętrznymi i oddziałami XTB, praca z systemem CRM, procesowanie wpłat i wypłat, realizowanie celów i zadań działu poprzez fachową obsługę dokumentacji Klientów, stałe monitorowanie sytuacji na rynkach finansowych] Requirements: Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Canteen, Bike parking, Playroom, Free beverages, In-house trainings, Modern office, Startup atmosphere, No dress code.

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