Customer Support Specialist with Hungarian and English XTB

1 miesiąc temu


Warszawa, mazowieckie, Polska XTB Pełny etat

  • higher education (might be IV or V year student)
  • background or experience in economics or financial services would be a plus
  • previous experience in a customer service role desirable
  • Hungarian language- very good spoken and written required
  • English language - proficiency level required
  • responsibility and ability to multitask, prioritize and close tasks quickly
  • strong communication, interpersonal and negotiation skills
  • good knowledge of MS Office
  • knowledge of financial markets and XTB’s core business would be an advantage
We offer

  • full-time employment agreement
  • hybrid work
  • quarterly bonuses
  • great learning opportunity in cooperation with multinational units of the company
  • all the required tools and training required to be successful
  • work in internationally known company with a well-recognized brand
  • young, professional, dynamic team and multinational environment
,[providing excellent customer service , building up positive relationships with customers, resolving issues in a timely manner and ensure high levels of customer satisfaction, providing explanations in relation to customer complaints (both written and by phone), monitoring of the situation on financial markets, working with the CRM system (verification and completing clients data) , cooperating with external XTB branches and internal departments, translating information from English to Hungarian] Requirements: MS Office Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Canteen, Bike parking, Playroom, Free beverages, In-house trainings, Modern office, Startup atmosphere, No dress code.

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