Solution Expert with German and English

4 tygodni temu


Szczecin, zachodniopomorskie, Polska Diebold Nixdorf Pełny etat

JOB DESCRIPTION

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.


Due to continued growth, we are looking for a Solution Expert with German and English to provide support to Diebold Nixdorf Service Operations and local service Partners. As part of this team, you will deal with all technical problems and identify solutions for numerous Diebold Nixdorf system and third-party products in close cooperation with Field Processes and Tools - Product Support. You will be the first point of contact for our senior field service engineer in case of Hard-or Software problems.

RESPONSIBILITIES

  • Creating, reviewing and improving technical documentation and problem reports
  • Assisting in customer project piloting for moderately complex products
  • Assuming responsibility for complex tasks relating to the management and further development of the group's internal processes
  • Supporting a medium/large-sized product range, not just in terms of the number of products but also in terms of their complexity and similarities to other supported products
  • Processing support inquiries from local partners and local Service Operations. This includes activities such as: analysis of empirical errors, evaluation of trace and log files, on-site system repair in escalation cases
  • Monitoring (complex) product benchmarks (e.g. failure frequency). Generating corresponding evaluations and statistics and forwarding them to the appropriate party for resolution (Field Processes and Tools - Product Support, Professional Services, etc.)
  • Manage all technical aspects for assigned products from introduction to the local market till end of service

QUALIFICATIONS

  • Working experience in technical functions
  • Advanced spoken and written German (at least C1 level) and English (at least B2 level)
  • Network knowledge (topology, router, switch, proxy, routing, VLANs, DNS, DHCP) and scripting language for windows
  • Experience in administration of customer IT infrastructure
  • Understanding of Service Desk (area) general processes


We offer you:

  • Contract of employment
  • Trainings from the first day of work
  • Insight and Knowledge of cutting-edge technologies
  • Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.)
  • Possibility to use foreign languages on a daily basis
  • Teamworking and supportive atmosphere
  • Wide range of benefits:
  • life insurance,
  • private medical care,
  • Multisport card,
  • 26 days of holiday regardless seniority,
  • over 8000 industry recognised certified trainings,
  • possibility of full remote work,
  • employee referral programme etc.




  • Szczecin, zachodniopomorskie, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Position Overview:As a Project Coordinator you will play a...

  • Expert Data Analysis

    2 miesięcy temu


    Szczecin, zachodniopomorskie, zachodniopomorskie, Polska METRO Global Solution Center Sp. z o.o. Pełny etat

    Mission of Corporate Data Analysis Department: Be a reliable Business Intelligence and Sparing Partner for Corporate Procurement Team, Actively contribute to METRO’s Strategy implementation. What do we offer: An interesting and diversified job with a direct business impact, which offers various possibilities for development. Job Description: Act as a...

  • Expert Data Analysis

    4 tygodni temu


    Szczecin, zachodniopomorskie, zachodniopomorskie, Polska METRO Global Solution Center Sp. z o.o. Pełny etat

    Mission of Corporate Data Analysis Department: Be a reliable Business Intelligence and Sparing Partner for Corporate Procurement Team, Actively contribute to METRO’s Strategy implementation. What do we offer: An interesting and diversified job with a direct business impact, which offers various possibilities for development. Job Description: Act as a...


  • Szczecin, zachodniopomorskie, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to continued growth, we are looking for a Customer Service Siecialists...


  • Szczecin, zachodniopomorskie, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.We offer flexible working, whether it be from our modern office based in...


  • Szczecin, zachodniopomorskie, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.We offer flexible working, whether it be from our modern office based in...


  • Szczecin, zachodniopomorskie, zachodniopomorskie, Polska Concentrix Pełny etat

    Handling incoming calls in German. Handling app. Registering customer requests and building the right relationship with them. Diagnosing and resolving accepted requests. Entering data into the system. Ensuring high quality of customer service. Fluency in German and feeling comfortable speaking and writing in English. Communication skills and attitude...


  • Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

    Your responsibilitiesYou take customer enquiries by phone, email, chat or via our social media channels and process them independentlyYou advise our customers on their questions about orders and productsYou work closely with our Logistics, Marketing and Purchasing departmentsOur requirementsWritten and spoken German (C1)Service-oriented, independent working...


  • Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

    Your responsibilitiesYou take customer enquiries by phone, email, chat or via our social media channels and process them independentlyYou advise our customers on their questions about orders and productsYou work closely with our Logistics, Marketing and Purchasing departmentsOur requirementsWritten and spoken German (C1)Service-oriented, independent working...


  • Szczecin, zachodniopomorskie, zachodniopomorskie, Polska Concentrix Pełny etat

    Daily telephone contact with business customers (outbound calls) in English. Providing the customer with professional information about our offerings. Presenting the benefits and advantages of our e-commerce product to the customer. Cooperation with Team Leaders and Mentors. Knowledge of English at the C1 level. Enthusiasm in dealing with other...


  • Szczecin, zachodniopomorskie, zachodniopomorskie, Polska Concentrix Pełny etat

    Daily telephone contact with business customers (outbound calls) in English. Providing the customer with professional information about our offerings. Presenting the benefits and advantages of our e-commerce product to the customer. Cooperation with Team Leaders and Mentors. Knowledge of English at the C1 level. Enthusiasm in dealing with other...


  • Szczecin, zachodniopomorskie, zachodniopomorskie, Polska Concentrix Pełny etat

    Role: As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following: Provide assistance via telephone, e-mail, chat and social media regarding the platform. Listen carefully and understand customer needs. Building...


  • Szczecin, zachodniopomorskie, zachodniopomorskie, Polska Concentrix Pełny etat

    Role: As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following: Provide assistance via telephone, e-mail, chat and social media regarding the platform. Listen carefully and understand customer needs. Building...


  • Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

    Your responsibilitiesManaging and organizing a team of several peopleDelegating tasks and motivatingControlling the quality and effectiveness of undertaken activitiesParticipation in recruitment and planning of development activitiesOrganization of collection processes in conducted casesAnalysis, settlement and reporting of work resultsOptimization of...


  • Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

    Your responsibilitiesManaging and organizing a team of several peopleDelegating tasks and motivatingControlling the quality and effectiveness of undertaken activitiesParticipation in recruitment and planning of development activitiesOrganization of collection processes in conducted casesAnalysis, settlement and reporting of work resultsOptimization of...

  • Junior Accountant

    3 tygodni temu


    Szczecin, zachodniopomorskie, Polska The Customization Group Pełny etat

    JUNIOR ACCOUNTANTYOUR TASKS:Post material invoices and warehouse documents; ensure compliance with accounting rules and tax regulationsCollect and archive accounting documents per internal procedures and keep accounting records reconciled with general ledger accountsCooperate in preparing reports, financial statements, tax declarations, and perform month and...

  • Junior Accountant

    1 miesiąc temu


    Szczecin, zachodniopomorskie, Polska The Customization Group Pełny etat

    JUNIOR ACCOUNTANTYOUR TASKS:Post material invoices and warehouse documents; ensure compliance with accounting rules and tax regulationsCollect and archive accounting documents per internal procedures and keep accounting records reconciled with general ledger accountsCooperate in preparing reports, financial statements, tax declarations, and perform month and...


  • Szczecin, zachodniopomorskie, Polska The Customization Group Pełny etat

    Process Optimization SpecialistRESPONSIBILITIES:Initiating and developing solutions to enhance process efficiencyFostering a culture of continuous improvement through the implementation and monitoring of Lean Manufacturing toolsConducting training sessions and workshops on Lean ManufacturingAnalyzing and measuring process efficiencyLeading projects to drive...


  • Szczecin, zachodniopomorskie, Polska The Customization Group Pełny etat

    Process Optimization SpecialistRESPONSIBILITIES:Initiating and developing solutions to enhance process efficiencyFostering a culture of continuous improvement through the implementation and monitoring of Lean Manufacturing toolsConducting training sessions and workshops on Lean ManufacturingAnalyzing and measuring process efficiencyLeading projects to drive...


  • Szczecin, zachodniopomorskie, zachodniopomorskie, Polska METRO Global Solution Center Sp. z o.o. Pełny etat

    Your responsibilities: managing office space and maintain office supply inventory, facility coordination in cooperation with the landlord, dealing with external suppliers/ service providers, planning and supervising the administration budget, organizing visits and hosting company guests, organizing business trips, co-organizing company events, acting as a...