Customer Service Team Leader with English

1 miesiąc temu

Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

Your responsibilities

  • Managing and organizing a team of several people
  • Delegating tasks and motivating
  • Controlling the quality and effectiveness of undertaken activities
  • Participation in recruitment and planning of development activities
  • Organization of collection processes in conducted cases
  • Analysis, settlement and reporting of work results
  • Optimization of processes taking place in the managed area
  • Interdepartmental collaboration


Our requirements

  • Minimum of 2 years of experience in team management
  • independence
  • Creative approach to tasks
  • Availability, flexibility, openness to cooperation in a dynamic environment
  • Ability to solve problems and make decisions
  • Good organization of working time and ability to work under pressure
  • Openness to seeking and implementing improvements and new solutions in the organization
  • Proficiency in English B2/C1- written and spoken- will be verified
  • Freat communication skills and ability to maintain good relationship with customers
  • Self-motivation, willingness and ability to absorb new information quickly
  • Proficient in basic computer programs (MS Office)
  • Open to work shifts (8-16 and 11-19) Monday to Friday and approx. 1 Saturday per month


What we offer:

  • Work in an international environment in a fast-growing company
  • Work in a pleasant atmosphere within a great team
  • Career and self-development opportunities
  • Intensive training in all aspects which you lack experience in
  • Office in the city center
  • Attractive salary
  • Full time employment contract
  • Flexible working time
  • Private healthcare package, also for family members
  • Multisport card
  • Discount on furniture purchases
  • Sharing the costs of foreign language classes
  • Sharing the costs of professional training & courses
  • Pizza day
  • Company party 1 x / year
  • Team and company integrations after hours
  • Non-corporate company structure
  • Relocation package for people ready to move to Szczecin
  • 26 days off regardless of seniority

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