FIS Quantum Echos Production Support Service Engineer

4 tygodni temu

Warszawa, mazowieckie, Polska Mpower Plus Pełny etat

We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management. This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations.

Key Responsibilities:

  • Provide end-to-end support for FIS Quantum and Echos treasury management systems

  • Maintain static data within the Quantum environment to ensure system integrity

  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum

  • including reports and action-based triggers

  • Identify and resolve interface issues with bank statements and cashflows

  • Configure, troubleshoot, and fix Cash Xplorer functionality

  • Support core treasury processes including In-House Banking (IHB), Cash forecasting,

  • and Intercompany Settlement

  • Learn internal systems to provide comprehensive end-to-end support to users

  • Receive, analyze, and prioritize related support tickets

  • Provide timely solutions to users

  • Document resolution steps and knowledge base articles

  • Support system upgrades and patches

  • Monitor system performances and recommend improvements

Technical Operations

  • Apply strong Oracle/SQL Server database expertise to maintain system performance

  • Author and optimize SQL queries for data extraction and reporting

  • Apply working knowledge of the Quantum data model to troubleshoot complex issues

  • Work with Golden Gate and Datapipelines technologies for data integration

  • Support integration points between FIS systems and Oracle Fusion AGIS/GL modules

  • Utilize FIS ticketing system to manage and track support requests

Governance & Compliance

  • Maintain SOPs, process documentation, and impact assessments for system updates

  • Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity

  • Ensure financial data accuracy, SOX compliance, and internal control adherence

  • Participate in change management processes to minimize operational disruptions

Required Qualifications

  • 5+ years’ experience with FIS Quantum and Echos treasury management systems

  • Hands-on experience in static data maintenance within financial applications

  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring

  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum

  • Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement

  • Familiarity with bank statement and cashflow interfaces

  • Experience with Cash Xplorer configuration and troubleshooting

  • Working knowledge of Golden Gate and Datapipelines technologies

  • Understanding of SOX compliance requirements for financial systems

  • Experience with FIS support tools including the FIS ticketing system

This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business

users.


  • Software Engineer Senior VTK

    4 tygodni temu

    Warszawa, mazowieckie, Polska FIS Technology Services Pełny etat

    As a Senior Software Engineer at FIS, you’ll join a team of experienced professionals developing the Open Payment Framework Tools. Your main focus will be building and maintaining features of the OPF Visual Toolkit which enables clients to build payment solutions more efficiently, significantly reducing their implementation time and accelerating FIS’s...

  • Software Engineer Specialist

    4 tygodni temu

    Warszawa, mazowieckie, Polska FIS Technology Services Pełny etat

    We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?What you will be doing:-...

  • Oracle Revenue Management Production Support Service Engineer

    4 tygodni temu

    Warszawa, mazowieckie, Polska Mpower Plus Pełny etat

    Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations. Key...

  • Software Engineer Senior

    3 tygodni temu

    Warszawa, mazowieckie, mazowieckie, Polska FIS Technology Services Poland Sp. z o.o. Pełny etat

    Software Engineer Senior Miejsce pracy: WarszawaYour responsibilitiesAs a Senior Software Engineer at FIS, you’ll join a team of experienced professionals developing the Open Payment Framework Tools. Your main focus will be building and maintaining features of the OPF Visual Toolkit which enables clients to build payment solutions more efficiently,...

  • Software Engineer Senior VTK

    4 tygodni temu

    Warszawa, mazowieckie, mazowieckie, Polska FIS Technology Services Poland Sp. z o.o. Pełny etat

    Software Engineer Senior VTKMiejsce pracy: WarszawaYour responsibilitiesAs a Senior Software Engineer at FIS, you’ll join a team of experienced professionals developing the Open Payment Framework Tools. Your main focus will be building and maintaining features of the OPF Visual Toolkit which enables clients to build payment solutions more efficiently,...

  • Programmer Analyst Senior

    4 tygodni temu

    Warszawa, mazowieckie, Polska FIS Technology Services Pełny etat

    Position Type: Full timeType Of Hire: Experienced (relevant combo of work and education)Education Desired: Bachelor of Computer ScienceTravel Percentage: 50 - 75%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on financial software that empowers corporates around the globe to process millions of transactions in...

  • Vertex Tax System Production Support Service Engineer

    4 tygodni temu

    Warszawa, mazowieckie, Polska Mpower Plus Pełny etat

    Position OverviewWe are seeking a skilled Service Engineer to provide comprehensive production support for Vertex tax management systems and their integration with ERP platforms. This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple...

  • Senior IT Support Specialist FIS Payment Hub

    4 tygodni temu

    Warszawa, mazowieckie, Polska ERGO Technology & Services Pełny etat

    About UsERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external...

  • Java Software Engineer

    5 dni temu

    Warszawa, mazowieckie, mazowieckie, Polska FIS Technology Services Poland Sp. z o.o. Pełny etat

    Java Software EngineerMiejsce pracy: WarszawaTwój zakres obowiązkówDesigning, programming, debugging and modifying software enhancements.Interacting with product managers and users to define requirements and modifications.Participating in software design meetings to determine technical requirements.Working with internal Client Training, Client...

  • Data Engineer

    4 tygodni temu

    Warszawa, mazowieckie, Polska Point Wild Pełny etat

    Data EngineerPoland, Remote or Ukraine, Remote or Romania, RemotePoint Wild helps customers monitor, manage, and protect against the risks associated with their identities and personal information in a digital world. Backed by WndrCo, Warburg Pincus and General Catalyst, Point Wild is dedicated to creating the world’s most comprehensive portfolio of...