MS Support Administrator Learning Management System
3 tygodni temu
- Będziesz odpowiedzialny/na za wykonywanie codziennych czynności związanych z utrzymaniem LMS
- Będziesz wspierać administratorów szkoleń oraz użytkowników
- Odpowiadać za utrzymywanie standardów systemowych, utrzymywanie aktualnych treści e-learningowych oraz harmonogramów zajęć
- Będziesz zarządzać matrycami szkoleniowymi
- Będziesz tworzyć i uruchamiać raporty, zarządzać uprawnieniami użytkowników oraz rozwiązywać problemy z systemem i kursami
- Skuteczne kierować, ustalać priorytety i rozwiązywać zgłoszenia dotyczące pomocy technicznej za pośrednictwem Salesforce
CZEGO OCZEKUJEMY
- Minimum 2 lat doświadczenia w administrowaniu systemem LMS
- Znajomości języka angielskiego na poziomie C1 - będziesz pracował z zespołami ze Stanów Zjednoczonych
- Preferowane doświadczenie z Salesforce LMS lub innymi systemami LMS
- Istotne będzie dla nas doświadczenie w pracy z systemem ticketowym
- Wykształcenie techniczne, minimum inżynierskie
- Umiejętności krytycznego myślenia i rozwiązywania problemów użytkowników końcowych
- Umiejętności ustalania priorytetów w środowisku opartym na współpracy, w którym dużo się dzieje
CO OFERUJEMY
- Pracę w międzynarodowym środowisku dla klienta social-mediowego
- Realny wpływ na rozwiązania biznesowe i technologiczne w ramach realizowanych projektów
- Szkolenia oraz wsparcie w określeniu ścieżki rozwoju
- Eventy firmowe, dostęp do usług medycznych oraz pakietów sportowych
- Zatrudnienie na umowę B2B lub UZ w przypadku studentów
- Pracę w trybie 100% zdalnym (możliwą tylko na terenie Polski)
- Krótki proces rekrutacji
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