MS Support Administrator Learning Management System

3 tygodni temu


Kraków, małopolskie, Polska IT Squad Pełny etat
CO BĘDZIESZ Z NAMI ROBIĆ
  • Będziesz odpowiedzialny/na za wykonywanie codziennych czynności związanych z utrzymaniem LMS
  • Będziesz wspierać administratorów szkoleń oraz użytkowników
  • Odpowiadać za utrzymywanie standardów systemowych, utrzymywanie aktualnych treści e-learningowych oraz harmonogramów zajęć
  • Będziesz zarządzać matrycami szkoleniowymi
  • Będziesz tworzyć i uruchamiać raporty, zarządzać uprawnieniami użytkowników oraz rozwiązywać problemy z systemem i kursami
  • Skuteczne kierować, ustalać priorytety i rozwiązywać zgłoszenia dotyczące pomocy technicznej za pośrednictwem Salesforce

CZEGO OCZEKUJEMY
  • Minimum 2 lat doświadczenia w administrowaniu systemem LMS
  • Znajomości języka angielskiego na poziomie C1 - będziesz pracował z zespołami ze Stanów Zjednoczonych
  • Preferowane doświadczenie z Salesforce LMS lub innymi systemami LMS
  • Istotne będzie dla nas doświadczenie w pracy z systemem ticketowym
  • Wykształcenie techniczne, minimum inżynierskie
  • Umiejętności krytycznego myślenia i rozwiązywania problemów użytkowników końcowych
  • Umiejętności ustalania priorytetów w środowisku opartym na współpracy, w którym dużo się dzieje

CO OFERUJEMY
  • Pracę w międzynarodowym środowisku dla klienta social-mediowego
  • Realny wpływ na rozwiązania biznesowe i technologiczne w ramach realizowanych projektów
  • Szkolenia oraz wsparcie w określeniu ścieżki rozwoju
  • Eventy firmowe, dostęp do usług medycznych oraz pakietów sportowych
  • Zatrudnienie na umowę B2B lub UZ w przypadku studentów
  • Pracę w trybie 100% zdalnym (możliwą tylko na terenie Polski)
  • Krótki proces rekrutacji



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