Credit and Collections Specialist with Dutch or German

5 dni temu

Kraków, Polska Capgemini Polska Pełny etat
Credit and Collections Specialist with Dutch or GermanMiejsce pracy: KrakówYour responsibilities
  • Monitoring aging reports and analyzing customer accounts to identify overdue balances.
  • Proactively contacting customers via phone, email, and written correspondence to follow up on outstanding payments and negotiate repayment plans.
  • Maintaining accurate and up-to-date records of customer interactions, payment commitments, and account status within the accounting system.
  • Investigating and resolving billing discrepancies, disputes, or other issues that may impact timely payments.
  • Collaborating with cross-functional teams to ensure seamless communication and resolution of issues affecting payment processing.
Our requirements
  • Proven experience in collections, accounts receivable, credit management, invoicing, or a related financial function.
  • Fluency in Dutch or German (minimum B2) and English (minimum B2) is required.
  • Practical knowledge of SAP is an asset.
  • Strong analytical and problem-solving skill.
  • A degree in economics, finance, or a related field is preferred, though candidates from diverse backgrounds are also encouraged to apply.
What we offer
  • Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
  • Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
Benefits
  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • no dress code
  • parking space for employees
  • extra social benefits
  • redeployment package
  • employee referral program
  • charity initiatives
  • access to courses e.g. Excel, VBA, RPA, Customer Care
  • unlimited access to Udemy Business
  • free chat/call with a therapist
Recruitment stages
  • Interview with the recruiter
  • Competency Tests/Language Verification
  • Video call with a manager
  • Final Decision
YOUR ROLE

Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for chasing outstanding invoices from customers of our clients

Capgemini Polska

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

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