IAM Technical Business Analyst

2 dni temu

Kraków, małopolskie, Polska HSBC Service Delivery Pełny etat

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity


The IAM Technical Business Analyst role sits within the Identity Access Management Technology Product Management Team (TPM) and reports to the TPM Manager.


HSBC's Identity & Access Management Cybersecurity function is the first line of defence, serves as the focal point in Cybersecurity for access related activities ensuring that HSBC's electronic based assets are monitored, managed, accessed, and protected effectively so that only those people with a legitimate business need can access or modify them, when they need to do so.


The TPM team are required to support the onboarding of new applications into IAM Group tools and are seeking a technical Business analyst with strong IAM expertise to be able to support the team.


What you’ll do

  • Ensure all IAM onboarding tool activities are compliant with IDAM controls.
  • Support with Go Live readiness, service readiness, operational readiness, and associated communications.
  • Gather requirements and technical information in support of design/configuration for roles, applications, workflows, and other configuration components.
  • Support the business with the use of HSBC’s self-service onboarding tool including triage of queries, troubleshooting and training.
  • Engage GBGF, wider Cyber teams to gather detailed functional and non-functional requirements and support them in maintaining IDAM control compliance.
  • Continuously and proactively seek to enhance, streamline, and automate processes where possible.
  • Work with IAM Technology Team and HSBCs strategic Programme Teams to provide clear requirements and have an oversight of development and testing for enhanced capabilities, custom connectors. Support with Go Live readiness, service readiness, operational readiness, and associated communications.


What you need to have to succeed in this role

  • Demonstrable lead technical business analyst experience and strong experience within one or more IAM products (SailPoint IIQ, Service Now, RSA, Delinea and Hashi-corp).
  • Demonstrate experience in engaging wider stakeholders at all levels solid communication skills.
  • Strong data analytical skills and business acumen.
  • Ability to analyse data and produce detailed management MI (management information) and strong process mapping skills.
  • Ability to optimise processes and maximise efficiency.
  • Ability to analyse access models for applications and advise the best fit model to onboard applications onto IAM Group tools.




What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking



If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online behavioural test
  • Telephone screen
  • Job interview with the hiring manager



We are looking to hire as soon as possible so don’t wait and apply now You'll achieve more when you join HSBC.

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