Technical Writer Team Lead

4 tygodni temu

Poland Remote, PL Creatio Pełny etat

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.


We’re proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.


In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:


We are seeking a Technical Writer Team Leader to drive the future of documentation at Creatio. This role requires strong people management skills and a strategic focus on implementing AI-powered tools to elevate documentation quality, consistency, and scalability.


The successful candidate will combine leadership and mentorship with hands-on content expertise, ensuring the team produces clear, engaging, and user-friendly technical guides.


Responsibilities:

  • Lead, mentor, and grow a team of technical writers, fostering professional development and collaboration.

  • Define and oversee documentation strategy, ensuring consistency and excellence across all streams.

  • Drive adoption of AI tools to enhance authoring, editing, localization, and backlog management.

  • Create and maintain structured, user-focused content for the Creatio platform.

  • Manage documentation backlogs and ensure timely delivery aligned with product releases.

  • Collaborate with language partners to support localization efforts.

  • Collaborate closely with product, development, and UX teams to ensure documentation aligns with product functionality and customer needs.

Requirements:

  • Fluent written English with exceptional attention to linguistic and stylistic detail.

  • Minimum of 3 years in IT industry, including 2+ years as a Technical Writer with a strong documentation portfolio.

  • Proven experience in implementing and leveraging AI-driven tools for documentation.

  • Proven ability to manage documentation projects and guide a team of writers.

  • Proficiency in information structuring, editing, and creating concise, user-friendly UI texts.

  • Strong analytical skills and the ability to collect, structure, and present technical information effectively.

  • Advanced knowledge of documentation tools and workflows.

  • Deep understanding of documentation standards such as The Chicago Manual of Style, Microsoft Writing Style Guide, Apple Style Guide, or Google Developer Documentation Style Guide.

What you should expect from us:


  • Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.

  • Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.

  • Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.

  • Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.

  • Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

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