Digital Experience Team Lead

1 miesiąc temu

Kraków, małopolskie, Polska DCG Pełny etat

DCG is a modern technology company, gathering IT-related professionals in its ranks. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position of Digital Experience Team Lead - Product Manager.


  • Permanent contract
  • Kraków, Poland - 3 days per week work from office (Pogórze district)
  • Longterm cooperation


DESCRIPTION

Our Client is seeking a Digital Experience Team Lead to join the Digital product team in the Krakow office and manage the usage analytics discipline. As the team’s usage analytics expert, the team lead will execute a program that defines and implements process and technology solutions that deliver value from usage measurement strategies. Utilizing tools including Adobe Analytics and Qlik, the team lead will collaborate with stakeholders and subject matter experts to identify success metrics, develop analytical dashboards, and help stakeholders identify trends and actionable observations. As a team lead in their Digital product organization, this role engages with the entire product lifecycle including discovery, ideation, prototyping, usability, implementation, adoption, and feedback. Additionally, the Team Lead will have exposure to and collaborate with relationship management, client service, voice of client, product, and technology stakeholders. Under the direction of the Product Head, the lead will establish a program roadmap, manage priorities, collaborate with stakeholders, and partner with technologists for implementation


RESPONSIBILITIES

Product Management

  • Structure and manage a multithreaded program that matures the usage analytics value proposition, technology architecture, and adoption
  • Architect and drive Adobe Analytics configurations, including dimensions, metrics, and event tracking to capture success metrics
  • Create and customize Qlik dashboards to effectively communicate insights to stakeholders
  • Collaborate with product management, relationship, and client service stakeholders to identify success metrics and implement dashboards that deliver actionable insights
  • Perform ad hoc analysis to validate hypotheses, answer business questions, and support data-driven decision-making
  • Drive exploratory data analysis that marries qualitative research with quantitative metrics
  • Stay up-to-date with the latest usage analytics best practices, informing the program roadmap and approach

Project Management

  • Lead the execution of key activities and workstreams
  • Apply project management best practices to organize, monitor, and control project activities
  • Coordinate across multiple functional/technical disciplines
  • Recognize, track, and report project risks and actions to offset them

Collaboration & Engagement

  • Organize and lead meetings, workshops, training sessions, and product demonstrations
  • Take a collaborative approach to problem-solving, engaging experts in multiple disciplines
  • Be recognized as having depth of knowledge and subject matter expertise with the analytics program
  • Provide input with respect to product and platform vision, value proposition, and roadmap
  • Model inclusive behaviors that demonstrate commitment to a workplace that values diversity of thought, background, and perspective


REQUIREMENTS

  • Bachelor’s degree and any relevant certifications
  • 5+ years of business and technical experience with measuring digital engagement utilizing analytics tools (Adobe Analytics, Google Analytics)
  • Proven experience with BI tools such as Qlik, Tableau or Power BI
  • Proven expertise in configuring and managing Usage Analytics platforms, including tag management, event tracking, custom dimensions
  • Strong analytical and problem-solving skills
  • Program structuring and management ski
  • Excellent verbal and written communication skills, including notable relationship-building ski
  • Collaborative and empathetic approach to engaging in a cross-functional and globally diverse environment
  • Understanding of limitations and controls required by data privacy regulations and firm risk or ethics policies


OFFER

  • Private medical care
  • Co-financing for the sports card
  • The constant support of a dedicated consultant
  • Costs of earning income
  • Annual bonus


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