Application Manager f m

1 miesiąc temu

Warszawa, mazowieckie, Polska Axpo Polska Pełny etat

Axpo is driven by a single goal – delivering a sustainable future through innovative energy solutions. It is the largest producer of renewable energy in Switzerland and an international leader in energy trading, as well as offtake of solar and wind power. While using state-of-the-art technology, Axpo introduces innovations to meet the changing needs of its customers in more than 30 countries across Europe, North America, and Asia.



Axpo has been operating in the Polish market for over 20 years now. It employs about 170 people and is one of the largest independent offtakers of green energy. Customers in Poland benefit from tailor-made offers for the purchase and supply of energy and gas based on structured and long-term contracts. Axpo Polska also provides services to more than 25,000 companies from the small and medium-sized enterprises segment and, since April 2020, it has only been offering energy with a certified origin from renewable energy sources. While supporting energy transition in Poland, the Company also implements large-scale photovoltaic projects.


Currently we are looking for: Application Manager (f/m)


Your Responsibilities

  • Deploying solutions to the system, ensuring functionality and compliance with legal and licensing requirements.
  • Monitoring application performance, identifying bottlenecks, and implementing improvements.
  • Providing technical support to end-users, troubleshooting, and resolving software-related problems.
  • Managing system privileges, authorizations, and configurations to ensure security and efficiency.
  • Taking ownership of critical incidents, coordinating resolution efforts, facilitating post-incident reviews, and acting as a Single Point of Contact for business and vendors.
  • Managing relationships with vendors, including contract negotiations, service-level agreement (SLA) monitoring, and evaluating new features.
  • Bridging IT and business needs by maintaining strong internal client relationships and ensuring alignment on goals and processes.
  • Leading project efforts, managing teams and conflicts, and ensuring efficient execution of tasks.
  • Balancing budgets while identifying cost-saving opportunities without compromising service quality.
  • Ensuring high-quality client service in an effective and cost-efficient manner.
  • Coordinating and communicating about downtimes, system unavailability, and releases (bug fixes and new features).
  • Collaborating with vendors and internal teams on tests, release management, and system integration with IT/security standards.
  • Developing and maintaining technical and business specifications, including documentation and procedures.


Our requirements

  • Strong personal drive, resilience, and ability to handle unexpected challenges.
  • Expertise in managerial functions: planning, organizing, leading, and controlling.
  • Outstanding communication skills—valuing openness, courage, and respect.
  • Ability to build and maintain relationships with stakeholders, fostering collaboration and trust.
  • Proficiency in explaining IT issues in business-friendly language.
  • Proven experience in application management and ITIL service support.
  • Deep understanding of enterprise system maintenance, bridging technical and product development aspects.
  • Extensive experience in vendor and contract management, including SLA oversight.
  • Demonstrated capability in creating robust documentation, procedures, and technical/business specifications.


What we offer:

  • Cooperation based on a B2B contract
  • Hybrid working model (3+2)
  • A high degree of independence and associated accountability
  • Support of experienced colleagues
  • A clearly defined development path
  • Co-financing of courses, training and conferences
  • Modern office in the centre of Warsaw with beautiful panorama of the city
  • Opportunity to learn and develop in the green energy sector


What will make you like working with us:

  • Making the world a better place by supporting green energy transformation in Poland
  • Supporting proactivity of employees - we give space to share and implement your ideas
  • (Usually) most wanted equipment for work (MacBook Pro)
  • Developing innovative solutions on the Polish market


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