Technical Product Owner

4 godzin temu

Kraków, małopolskie, Polska HSBC Service Delivery Pełny etat


Product Owner

Ref. 13464




Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity


We are currently seeking a high calibre professional to join our team as Technical Product Owner to support definition, prioritization, development and release of new products as well as developing, enhancing and championing improvements existing products. Ensuring that they are competitive and meet the needs of the clients.


We are looking for someone who can understand the application of technology well. The ideal candidate will have with a technical background allied with a track record of managing successful technical products, and a good understanding and rapport with engineers as our prime customer base. The TPO will work closely with engineering, architecture, product management and senior stakeholders to define and prioritize the requirements for new product features, client onboarding and support. The TPO will represent functional requirements as use cases, epics and stories and managing agile product delivery team backlogs to deliver quality solutions that are easily consumable by clients.


We are increasingly orientating the evolution of our products towards clearly defined and quantified strategic customer or business outcomes and tracking progress towards those outcomes quarterly through OKRs (Objectives + Key Results). The TPO should be familiar with OKRs and will help to shape those OKRs each quarter with others in the product portfolio and prioritise and track features against those OKRs.


To ensure success as a TPO, you should be highly experienced in defining, delivering complex technical products and solutions; managing product backlogs and leading cross-functional product delivery teams, and have extensive experience in Agile environments and knowledge of cloud-based API platforms


What you’ll do


  • Work with Business to elicit, analyse, clarify, and validate requirements for changes to the subject system as well as ensure value-addition to the organization by building comprehensive banking domain, knowledge base.
  • Evaluate information gathered from multiple sources, reconcile conflicts and help identifying the underlying business needs from the user request.
  • Deliver standard detailed requirement documents including technically feasible and realistic functional and non- functional requirements as well as provide support for IT teams to thoroughly understand business requirements for solution proposal, development, and testing purposes.
  • Provide ongoing consultancy to Business, training on features to other teams, e.g. testing team and ongoing consultancy on Production issues.
  • Manage the project approach and build stakeholder buy-in around the project plan, commitments, and changes. Organize programmes and activities in accordance with the mission and goals of projects.
  • Support a team with a global array of talents and responsibilities to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, and budget.
  • Work with the IT teams to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies and corresponding management of dependencies.
  • Monitor and report progress, issues, dependencies, risks to the programme management, internal stakeholders and/or steering committees. Make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realization.
  • Help in the development and running of the programme management office or project management practice.
  • Ensure adherence to standard controls and drive teams to achieve compliance and framework, capability management, risk management, security controls and technology architecture designs.
  • Establish effective governance and controls, in line with Business Transformation Framework and coordination of cross-technology teams across Global Business/Global Functions delivery.



What you need to have to succeed in this role

  • Must have min 8+ years’ experience in large scale project or programme management and proven experience in the HSBC business environment or an IT role.
  • Some analysis experience and knowledge of structured techniques and Group standards.
  • Demonstrated ability to rapidly build relationships with key stakeholders.
  • A good knowledge of IT hardware, software, operations, and networks.
  • Must have knowledge to manage projects powered by Java, React, Oracle, MongoDB technologies.
  • Proven stakeholder management skills and proven risk and issue management skills Competency in Microsoft applications including Word, Excel, and Outlook.
  • Knowledge of infrastructure and technical solution design and delivery processes for software product delivery and understanding of portfolio and programme management.
  • Proven experience in working with a globally dispersed team. Excellent communication skills
  • Bachelor’s or master’s degree in computer science, Information Technology or a related discipline.
  • Good communication in English


What we offer



  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).


  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking





If your CV meets our criteria, you should expect the following steps in the recruitment process:


  • Online assessment.
  • Telephone screen
  • Job interview with the hiring manager.




We are looking to hire as soon as possible so don’t wait and apply now

You'll achieve more when you join HSBC.


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