Machine Learning Engineer
2 miesięcy temu
Zendesk's main goal is to enhance Customer Experience. Their products help numerous global brands provide satisfaction to their customers daily. The Machine Learning Organization teams at Zendesk are dedicated to assisting Customer Experience teams in overcoming challenges efficiently by utilizing cutting-edge Machine Learning and AI algorithms. As an Engineer in this team, you'll collaborate with ML Scientists and other engineers to develop high-quality ML and AI products at an unmatched scale.
What you do daily- Write clean code to support delivery commitments
- Collaborate with engineers to solve challenging problems using ML
- Participate in technical design discussions
- Help build MLOps processes
- Investigate and resolve production issues
- Improve platform scalability and robustness
- Interest or experience in Machine Learning
- Proficiency in Python, Scala, or Java. Experience in Spark is a plus
- Collaborative and positive mindset
- Desire for continuous learning and growth
- Exposure to AWS is beneficial
- Languages: Scala, Ruby, Python, Java, Go
- Servers: AWS
- ML Models: PyTorch, Tensorflow
- ML Pipelines: AWS Batch, EMR
- Data Storage: S3, RDS, MySQL, Redis, ElasticSearch, Aurora
- Deployment: Kubernetes, Docker, Kafka
- Ownership of product features
- Significant impact through your work
- Passionate team
- Exciting features and the ability to implement ideas
- Opportunities for learning and specialization
- Focus on security, performance, and reliability
All the essentials for effective work-life balance
- Flexible hours
- Funds for professional development
- Comfortable office and remote setup
- Medical and Life Insurance
Zendesk software brings calm to customer service chaos, powering countless conversations with popular brands. Zendesk promotes a fulfilling and inclusive work environment, combining in-person collaboration with remote work flexibility.
The heart of customer experience
Zendesk is committed to providing calm in customer service chaos, advocating for digital-first experiences. With over 5,000 employees worldwide collaborating across various settings, Zendesk remains focused on teamwork.
Zendesk prioritizes diversity, equity, and inclusion in the workplace, offering equal opportunities for all. Applicants and employees are treated fairly regardless of various factors. Zendesk makes reasonable accommodations for applicants with disabilities to ensure an inclusive hiring process.
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