Customer Service Specialist with Spanish and English

4 tygodni temu


Warszawa, Mazovia, Polska Foundever Pełny etat
Requirements:
  • Language: Proficiency in Spanish (C1) and English (C1);
  • Experience: one year of Customer Service experience is mandatory, cool if you have experience in sales;
  • Technology: Knowledge of MS Office and developed computer skills;
  • Personality: Motivated and enthusiastic;
  • Ability to prioritize and plan;
  • Independence AND ability to work with minimal supervision;
  • Ability to solve problems;
  • Attention to detail;
  • Sales skills;
  • Soft skills.
Tasks:
  • Providing the highest level of customer service (Chat/E-mail/Phone);
  • Answering incoming calls and meeting targets set by the Client and management;
  • Following company policies and procedures, ensuring quality;
  • Performing daily tasks in an efficient and timely manner;
  • Achieving quality goals for calls and customer satisfaction.


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