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Team Leader to KYC Instructions and Procedures

2 miesięcy temu


Warszawa, Mazovia, Polska Nordea Bank Pełny etat

Job ID: 23756

We are now looking for a team lead to strengthen the management of the KYC Instructions and Procedures unit in Nordea Group Financial Crime Prevention, which key purpose is to own the centrally managed 1LOD KYC instructions as well as facilitate external and internal regulatory change in KYC area to support compliance, proportionality, effectiveness and efficiency of KYC processes and measures across Nordea.


At Nordea, we're committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. It's all about making sure that we're a trusted partner to both our customers and society – the foundation for great customer experiences.


That's where you come in. Working with us, you'll help ensure that compliance underpins every decision we make and every action we take.


Together, we are passionate about building a bank that makes a difference – one where you can learn and grow. Will you help us lead the way in embedding compliance to transform the future of banking?

About this opportunity

You will take responsibility for a team inside the KYC Instructions & Procedures unit that will focus on end-to-end delivery of changing regulations impacting KYC processes. You will lead Financial Crime Experts who work together with the broader KYC Instructions & Procedures team as well as with stakeholders across the Know Your Customer organisation, all Business Areas, Group Financial Crime Prevention, Group Financial Crime Compliance and Group Legal to secure high quality KYC processes which are compliant, proportionate, effective and efficient.

What you'll be doing:

Leading, coaching and developing employees to become excellent in their roles Participating to the team deliveries through supportive follow-up of the ongoing initiatives Advising and supporting the business in understanding and managing financial crime risk Planning and prioritising the upcoming deliveries Driving the strategy and continuously improving of KYC Instructions & Procedures together with the Head of the unit Building and strengthening relationships and links within the broader KYC Value Chain including units and functions building and running the bank Collaborating with stakeholders across Business Areas, Group Financial Crime Prevention, 2LOD and Group Legal Supporting the development of the ways of working in the unit Advising and supporting the business in understanding and managing financial crime risk Taking ownership of maintaining your own knowledge and awareness of the regulatory and risk environment relevant for KYC.


You'll join a team of KYC experts spread across Copenhagen, Helsinki, Gdynia and Stockholm with backgrounds from financial crime prevention, compliance, risk, legal and business. The role is based in Poland.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Have several years of experience in people leader role, preferably in multi-cultural environment, which provide solid basis for supporting, coaching and empowering team members in expert roles. Have strong experience in managing new and changing requirements and processes in AML/CTF area, especially in KYC, which is integral in successful delivery of regulatory change in constantly changing evolving regulatory environment. Have experience in managing risks and compliance issues, which supports protecting the bank and its customers – and society at large – from Financial Crime. Have proven skills with respect to excellent stakeholder management, clear communication both in writing and verbally, as well as analytical and structured approach. Enjoy learning and are excited about driving change and bringing your ideas to the table. Actively live by Nordea's values of collaboration, ownership, passion and courage. Are fluent in English, both written and verbal. Are self-driven and take responsibility for your own tasks


Your experience and background:

10 years of relevant professional experience within the financial industry. Certifications such as ICA, ACAMS or related qualifications will be considered an advantage.

If this sounds like you, get in touch

Next steps

Submit your application no later than 03/05/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter 'GDPR'. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.


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