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HR Escalation and Integration Lead
4 miesięcy temu
We are looking for an experienced HR professional to join us as a lead in HR Shared Services Escalation and Integration. In this role, you will oversee the escalation process and provide support for system integrations, collaborating with different HR teams. Your expertise in HR systems, problem-solving, and stakeholder management is crucial. By analyzing escalated cases and monitoring progress, you will ensure effective issue resolution and service delivery optimization.
RESPONSIBILITIES:
- Oversee the escalation process in HR Shared Services.
- Collaborate with various HR teams for effective issue resolution.
- Troubleshoot system integration failures and implement solutions.
- Assist in data-related projects and system upgrades.
- Develop a structured escalation framework.
- Monitor and track escalated cases.
- Conduct data integrity auditing.
- Identify process gaps and drive integration efforts for improvement.
- Stay updated on HR systems procedures and best practices.
- Analyze data and metrics for process improvement.
- Foster a customer-focused culture within the team.
YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:
- Strong knowledge of HR systems and processes.
- Experience in managing complex employee inquiries.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Strong organizational and decision-making abilities.
- Understanding of employment laws and data privacy requirements.
PREFERRED QUALIFICATIONS:
- Bachelor's degree in HR, Business Administration, Computer Science, or related field.
- 3-5 years of experience supporting Core HR systems.
- Proficiency in English; preferred language capabilities: German, French, Dutch, Polish, Spanish, or Italian.
This is a hybrid role.
Fortive Corporation Overview
Fortive's essential technology accelerates transformation in various applications. We push boundaries with software-powered solutions, AI automation, and sustainability efforts. Join us in making the world stronger, safer, and smarter. Ready to grow with us?