Senior Reporting

3 dni temu

Warszawa, Mazovia, Polska Convatec Pełny etat
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit

We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What's Right.

Change is everywhere at Convatec. It's transforming our business and helping us improve millions of lives. And we're nowhere near finished. Across every part of our business, we're pushing for better.
Join us on our journey to #ForeverCaring as a Senior Reporting & Analysis Specialist and you'll do the same.

About the role:

This is critical role within the Poland Team with responsibility to be the owner and expert in External and Internal Data and Systems efficiency within MS Dynamics and Power BI reporting. You will have the ability to connect data sources and use your analytical skills to assist with any changing reporting needs of the business. You will work closely to support the Commercial business partners, Enablement and Data and Insights teams in line with a strong

Teams culture in delivering to the rest of the business.

Your Key duties and responsibilities:

  • Monitoring and managing data quality to ensure that customer data (e.g., Accounts, Contacts, Relationships, Addresses are free from duplication
  • Quality checking of all new Accounts and Contacts created within a week
  • Perform analysis and test on the CRM and Power BI to verify overall data quality is maintained, identify potential issues and propose, and support implementation of solutions both process and technical to improve data quality
  • Define processes for carrying out data quality monitoring on the CRM system ensuring that all areas are covered
  • Validate any new SFE CRM users as part of the onboarding process
  • Understand and support Segmentation and Targeting for the business
  • Deactivate any CRM accounts for leavers (and reallocate resources as required), as part of the offboarding process
  • Contribute to training material and creation of technical documentation and SOPs
  • Ensure territories reflect any ownership changes
  • Respond to queries relating to CRM data management and quality
  • Set data retention policies and archive data as and when relevant in line with existing Convatec policy
  • Ensure compliance to the Convatec Data Privacy Policy
  • Liaise with data vendors/ suppliers regarding any feedback or data issues and requests
  • Understand all data dependencies within the CRM system and advise on the impact of any changes
  • Champion the appropriate use of CRM data and fields
  • Work with the Commercial Business Partners and Data and Insights sub team to support any changes to the Insights reporting
  • Ensure the CRM is ready for new launches
  • Develop dashboards
  • Understand the CRM reporting that is in Power BI
  • Perform UAT Testing as required
  • Other – Ad hoc per business needs

About you:

  • Curious Self Starter exuding enthusiasm, flexibility, and self-motivation to achieve goals
  • Team player that collaborates and encourages others towards shared goals
  • Great communicator, this role will require communicating with technical and non-technical groups verbally and in writing
  • Being Analytical, always remember the outcome of what you and how it impacts what the business is trying to achieve
  • Eye for accuracy and detail with a proven ability to identify the source of an issue or an Insight that provides information for decision making.

Competencies required:

  • Bias for action and problem solving
  • Strong desire to build on Commercial Acumen to support the business

Key requirements

Education/ Qualifications:

  • Business School graduate, Master's degree or equivalent
  • High proficiency and experience with Analytics, SQL, Power BI, Advanced Excel, QlikView, Tableau
  • Experience with MS Dynamics or another CRM desirable
  • Awareness of common data quality issues and ways to resolve them
  • Knowledge of a sales cycle within the Healthcare environment

Principal Contacts:

Internal: Business Unit Directors, Sales Teams, Key Account Managers, Global SFE Team

External: Data provider

Travel Requirements

Small amount of travel for business meetings

Our transformation will change your career. For good. You'll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you'll be supported to bring them to life. There'll be challenges. But stretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is work that'll move you.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you

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