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Software Engineer II, Java/Scala

1 miesiąc temu

Kraków, Lesser Poland Zendesk Pełny etat

By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.


Job Description

At Zendesk, we get excited about building software that delivers the ultimate customer experience. Our goal is to ship beautifully simple software. And we're constantly innovating - no really, we can't wait to outdo ourselves in the near future. Zendesk Explore is our analytics product. It is a complex business intelligence application, serving 100,000 customers, utilising data from over 500 million Zendesk users and 40+ external data source connectors. Explore is responsible for ingesting millions of records from the Zendesk product family and then allowing them to be queried and visualised at low latency - and all that at scale

We're looking for a hardworking Software Engineer to help take Zendesk products to the next level in terms of functionality, reliability and scalability. You'll be joining a team that works on our Explore analytics data engine and data stores. Explore is a complex reporting application which provides analytics for Zendesk data. You'll have the skills, experience, wisdom, patience and determination to work with the team to maintain and support the product to meet our customers needs.

What you'll do every day:
  • Create and maintain data pipeline architecture and highly performant data stores.
  • Actively participate in coding, pair programming, reviewing pull requests and testing
  • Own the full release cycle from development to deployment
  • Proactively contribute to improving our infrastructure, code, and processes
  • Collaborate with product managers, engineering managers, and technical peers to estimate and prioritize units of work
  • Participate in technical discussions and communicate your ideas and vision to others. You enjoy debates and brainstorming and focus on finding pragmatic and reliable solutions.
What you'll bring to the role:
  • At least 2 years of hands-on experience as a backend software developer, with experience or an interest in data engineering
  • Experience in a strongly typed programming language (e.g., Java or Scala)
  • Experience with developing and maintaining systems on AWS cloud services such as EMR, ECS, S3, and RDS, or similar tools on another cloud platform
  • Experience working with relational databases, and with authoring and analyzing queries in SQL
  • Experience in developing and debugging complex distributed systems at global scale
Nice-to-haves:
  • Experience with the Scala language.
  • Some familiarity with Ruby or Python
  • Experience in managing cloud infrastructure on AWS with Terraform
  • Experience in PostgreSQL or Redshift
What we offer:
  • Full ownership of the projects you work on.
  • Team of passionate people who love what they do.
  • Interesting projects, ability to implement your own ideas and improvements.
  • Opportunity to learn and grow.

#LI-BP1

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The Poland annualized base salary range for this position is zł154,000.00-zł230, Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you're collaborating from your home office, a Zendesk workspace, or the kitchen table, you're part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Zendesk crée des logiciels pour de meilleures relations avec les clients. Nous donnons aux organisations le pouvoir d'améliorer l'engagement envers leurs clients et de mieux les comprendre. Les produits de Zendesk sont faciles à utiliser et à implémenter. Ils donnent à nos clients la souplesse d'agir rapidement, la possibilité de se concentrer sur l'innovation et de suivre la croissance de l'entreprise.

Plus de clients payants utilisent les produits Zendesk dans plus de 150 pays et territoires. Situé à San Francisco, Zendesk est actif aux États-Unis, en Europe, en Asie, en Australie, et en Amérique du Sud.

Vous êtes curieux à propos de notre implication dans la communauté? Découvrez la fondation Zendesk Neighbor Foundation pour en apprendre plus et comprendre notre contribution dans nos communautés.

Zendesk est un employeur promouvant l'égalité des chances d'emploi et nous sommes fiers de nos efforts continus pour favoriser la diversité globale, l'équité et l'inclusion en milieu de travail. Les décisions d'embauche sont prises selon des critères professionnels sans égards à la race, l'origine ethnique, la couleur, la religion, le genre, l'orientation sexuelle, l'identité de genre, le statut d'état civil, l'âge, l'information génétique, le pays d'origine, les handicaps, le statut de militaire ou de vétéran ou d'autres classifications protégées par la loi applicable.

En soumettant votre application, vous acceptez que Zendesk puisse collecter vos données personnelles pour le recrutement, la planification mondiale de l'organisation et des usages connexes. L'Avis de confidentialité du Candidat Zendesk explique quelles informations personnelles Zendesk peut traiter, où Zendesk peut traiter ces informations personnelles, ses raisons pour traiter ces informations personnelles et les droits que vous pouvez exercer quant à l'utilisation de Zendesk de vos informations personnelles.

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