Customer Services Professional with Finnish

4 tygodni temu

Warszawa, Mazovia, Polska Foundever™ Pełny etat
Description

Join our team at Foundever

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and ), and now we are looking for you to join our team

Customer Service Specialist with Finnish

Location: full remote

Your daily tasks:

Consistently achieve email quality score goals to meet client and customer satisfaction goals.

Maintain accuracy and security of customer information on the database;

Following company policies and procedures, ensuring quality;

Performing daily tasks in an efficient and timely manner;

Investigate, troubleshoot, and diagnose hardware and software technical issues;

Stay up to date with process changes and product updates;

To complete daily tasks as allocated in an efficient and timely manner.

Requirements:

Language: Proficiency in Finnish (C1) and English (B2)

Experience: Cool if you have experience in customer service;

Technology: Knowledge of MS Office and developed computer skills;

Personality: Motivated and enthusiastic. Dependable, reliable and able to perform duties with minimum supervision ( set up).

Advantages will be:

Ability to prioritize and plan;

Independence AND ability to work with minimal supervision;

Ability to solve problems;

Attention to detail;

Soft skills.

Working conditions:

Type of contract you choose yourself (freelance contract for students or employment contract);

Basic salary + bonuses;

Working hours: 9:00 am - 17:00 pm, Monday - Friday (8 hours a day);

Remote job offer

Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

We offer private Medicover privacy insurance;

Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

Professional development through training and cross-location cooperation at the international level.


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