Commerce Department Assistant

1 miesiąc temu

Warszawa, Polska Super Prezenty Sp. z o.o. Pełny etat

Commerce Department Assistant


Your responsibilities

  • Work with the internal partner/offer management system (Manage): input partners and brands into the system, make corrections, deactivate, and perform other partner administration tasks.
  • Prepare gift cards and manage them in the Manage system (prepare photos, logos, price stickers for printing, and make adjustments).
  • Assist in the preparation and management of gift sets in Manage (preparing photos, logos and making adjustments). Assist in sending initial gift set requests and subsequent gift set layouts to partners for approval. Other work related to the updating of an existing gift set or the process of creating a new set.
  • Managing the city's gift cards in Manage (uploading the logo, providing information, etc.). Assistance in sending out initial enquiries to partners to participate in the City Gift Cards.
  • Administer discounts.
  • Perform other tasks related to partners and offers in the Manage system: extend gift vouchers, make changes, cancel, etc.
  • Work with the reservation system: input partners and brands into the system and perform other partner administration tasks.
  • Provide consultation to partners on reservation system-related matters.
  • Prepare and send newsletters about new offers/partners.
  • Create and send tests about the assortment to the Company’s own retail employees, collect results, and summarize them.
  • Prepare and coordinate competitor analysis (collect and present information).
  • Introduce new partners to the Company’s own retail employees and the person responsible for Google Ads and SEO.
  • Test Manage, Partner, Smart Partner, and other job-related systems, improve them, and, if necessary, initiate appropriate changes; oversee and assist in training the Company’s employees; prepare user manuals for the aforementioned systems and update them as needed.
  • Provide alternative photos from databases and purchase selected options.
  • Fill in and prepare contracts with partners, offers, descriptions, and questionnaires.
  • Assist the Company’s own retail employees in resolving issues related to offer information.
  • Assist in other periodic and one-time tasks of the product department.
  • Participate in job-related meetings and prepare reports (sales and others) within their scope of competence.
  • Communicate promptly about emerging issues while performing duties.
  • Send gift voucher barcodes to partners.
  • Seek out new partners and integrate them.
  • Prepare new service offers.
  • Communicate with partners via email and telephone within the scope of their competence.

Our requirements

  • At least 1 year of administrative, customer service or other managerial experience.
  • You can speak/write in English, and if you can also speak Russian, that's a real advantage.
  • Basic computer literacy (MS Office applications).
  • You can communicate and collaborate professionally.
  • You like technical work,
  • You're not afraid of stressful situations, and a high volume of work gives you energy.
  • You are attentive to detail, proactive, organised, responsible and positive.
  • Category B driving licence is an advantage.

What we offer

  • Fun and dynamic work in a friendly and professional international team.
  • Get behind the wheel of a Lamborghini Huracan, fly in a hot air balloon, or try other breathtaking adventures. We have more than 3,000 exciting gifts
  • Opportunities for personal development: tailor-made training, courses, conferences.
  • An amazing team We don't just work together, we have fun together: events, trips and parties await you

  • Phone and email consultations with existing business partners;
  • Technical work on systems;
  • Document management;
  • Carrying out various other tasks as assigned by the manager in connection with the company's activities.

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