PTP Subject Matter Expert

2 miesięcy temu


Kraków, Polska Ibm Polska Sp. z o.o. Pełny etat

PTP Subject Matter Expert


21302770

Obowiązki

  • Leading transformation of processes for Europe and Americas
  • Preparing and implementing standardization of the processes
  • Managing E2E PTP Processes across multiple Client countries and IBM Centers
  • Testing, implementing and monitoring new tools and solutions implemented
  • Ensuring correctness of processes performed by different team cross-countries
  • Managing and leading discussion with Senior Stakeholders
  • Preparing SLAs results and presenting them to the Client
  • Supporting the team with operational tasks during closing
  • Preparing ad hoc reporting and analysis
  • 1st point of contact for the Client related requests

Wymagania

  • Fluency in English language C1
  • Any other European language as asset
  • Proven experience in managing projects/processes cross-countries and IBM Centers
  • Proven experience in transformation processes
  • Proven experience in leading standardization of the processes (e.g. Blueprinting)
  • Proven experience in managing Senior Stakeholders
  • PTP experience or financial background required
  • Experience in RTR or OTC as asset
  • Accuracy, diligence and commitment
  • Practical advanced knowledge of Excel and SAP
  • Strong customer orientation and proactive approach
  • Good supplier relationship skills and team spirit
  • Excellent Communication & Negotiation skills
  • Very good analytical skills and attention to details
  • Self-motivated, can prioritize tasks and set deadlines
  • Well organized and proactive

Źródło: IBM Polska/Praca

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