Senior Sales and Business Operations Specialist with German

1 miesiąc temu


Warszawa, Polska Diebold Nixdorf Pełny etat

Senior Sales and Business Operations Specialist with German (O2C)


Your responsibilities

Provides end-to-end customer support in the following areas: (1) contract and order management, (2) logistics and solution delivery, and (3) billing and invoicing. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.

Responsibilties:

•Provides advice and support across contract management, solution delivery, billing and related processes.

•Serves as a key interface between Sales and Groups to ensure lead-to-order and order-to-cash processes proceed as scheduled and required.

•Monitors processes overall to guarantee customer satisfaction, identifying and addressing emerging issues and maintaining customer communication throughout.

•Ordering / tracking and reviewing the activities of GBS.

•Entry of incoming orders and order invoicing for internal and external customers.

•Internal/external order processing (hardware, software, services, installation/service).

•Cost control.

•Carrying out year-end closing work.

•Processing of maintenance contracts, AVVL, IMAC.

•Maintenance of master data.

Our requirements

  • Diploma or equivalent work experience required.
  • Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in Sales Operations Regional.
  • Good German and English skills (Written and spoken).
  • Preferred Qualifications
  • Knowledge of contract and order mgmt, logistics, billing and invoicing processes, ideally gained in a Retail or Banking product environment.
  • Good Financial and Accounting understanding.
  • General knowledge of Diebold Nixdorf products and services is a plus.
  • Demonstrated relationship building skills.
  • Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.

What we offer

  • Contract of employment
  • Over 8000 industry recognised trainings
  • Various options of development
  • Being part of a multicultural team
  • Possibility to use foreign languages on a daily basis
  • Teamworking and supportive atmosphere in our teams
  • Life insurance,
  • Private medical care,
  • Sport card,
  • 26 days of holiday regardless seniority,
  • Employee referral programme.

Aplikuj

 



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